Comments on: Why not to use Toner Wiz

By: Ron

Ron — Wed, 09 Jun 2010 15:02:11 +0000

Somehow I was contacted by Tonerwiz support and they sent me four new chips at their cost and they worked perfectly. Thanks, Tonerwiz, for correcting the problem. The problem apparently occurred with the way the chips numbers were matched with my cartridges on the web site.

By: Ron

Ron — Wed, 02 Jun 2010 03:27:22 +0000

I bought the 4-cartridge set. No problem filling the cartridges. The chips they sent for my HP 2640 printer could not be recognized by the printer. I was extremely cautious in replacing the chips. About $100 wasted. Can’t find any tech support phone numbers or email addresses on their web site. Avoid Tonerwiz!!

By: Chris

Chris — Thu, 08 Jan 2009 20:33:48 +0000

Tonerwiz has all their instructions manuals posted for free at tonerforums.com.

By: Curt

Curt — Tue, 04 Dec 2007 00:36:09 +0000

Read this one too late!

I used TonerWiz. I ordered toner for the Oki c5500. They failed to send instructions, and aren’t replying to my emails for help.

Does anyone have any resources to help me refill this without breaking anything? Thanks!

By: Tyler Cole

Tyler Cole — Tue, 26 Jun 2007 20:44:49 +0000

I’ll never use Toner Wiz. Come to think of it, their website looks kind of shady, so I probably wouldn’t have used them anyway.

By: jik

jik — Sun, 10 Jun 2007 18:16:51 +0000

I think the picture is probably a bit less bleak than you paint it.

I’ve worked for lots of companies that used remanufactured third-party cartridges for HP printers, and I don’t recall it ever being an issue. As for my Dell printer, I would rather have used a cartridge remanufactured by someone else than filled the toner myself, but no one actually sells remanufactured toner cartridges for the Dell printers; I’m not sure why this is so.

In any case, although it’s only been a day since I got the refilled black cartridge to work, so far I’m quite satisfied with the results, and in fact I think the toner I filled with might be making an even better impression on the page than the Dell toner was.

By: John

John — Sun, 10 Jun 2007 17:45:02 +0000

Toner refill kits are bad news. Refilled cartridges never give results as good as new ones from the manufacturer.

Every time I’ve tried to save money by buying OEM cartridges, or using refill kits, I’ve regretted it. And impartial user surveys conducted by magazines over the years also bear this out.