http://blog.kamens.us/2007/11/26/abject-apologies-from-the-usps/ Musings of an indignant mind Fri, 10 Feb 2012 18:10:50 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://blog.kamens.us/2007/11/26/abject-apologies-from-the-usps/comment-page-1/#comment-101477 JP Sat, 02 Feb 2008 16:01:23 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=137#comment-101477 I too am having delivery issues in Melrose MA (mis-delivered mail, the carrier refuses to pick up metered mail for delivery etc..). I had tried to work with the Malden Postal officials but they have basically been unable to correct the problems probably because of union regulations that prevent addressing performance-based issues with its members. They generally won't return phone calls or answer my letters requesting improved service and an explanation of the issues leading up to the problem and how they were to be fixed (the answer provided was a thinly-veiled attempt to absolve the carrier who was doing a poor job - other customers on the route have also complained). I also sent a letter to Washington and their response was almost identical to the one above. Good luck! I too am having delivery issues in Melrose MA (mis-delivered mail, the carrier refuses to pick up metered mail for delivery etc..). I had tried to work with the Malden Postal officials but they have basically been unable to correct the problems probably because of union regulations that prevent addressing performance-based issues with its members. They generally won’t return phone calls or answer my letters requesting improved service and an explanation of the issues leading up to the problem and how they were to be fixed (the answer provided was a thinly-veiled attempt to absolve the carrier who was doing a poor job – other customers on the route have also complained). I also sent a letter to Washington and their response was almost identical to the one above. Good luck!

]]> http://blog.kamens.us/2007/11/26/abject-apologies-from-the-usps/comment-page-1/#comment-84534 E.T. Tue, 27 Nov 2007 04:42:27 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=137#comment-84534 Nice! Nice!

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