Comments on: Virgin Mobile sucks http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/ Musings of an indignant mind Fri, 10 Feb 2012 18:10:50 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Steve http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-120616 Steve Sat, 31 Dec 2011 00:50:30 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-120616 they suck my daughter went through 4 phones in 1 year. they dont understand what your saying at all i had to yell so manny times just to say what i need help with. there so called EXPERTS made me read the book online so i could help myself well isnt that what they get payed for? they suck my daughter went through 4 phones in 1 year. they dont understand what your saying at all i had to yell so manny times just to say what i need help with. there so called EXPERTS made me read the book online so i could help myself well isnt that what they get payed for?

]]> By: Robert Signal http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-118651 Robert Signal Thu, 08 Dec 2011 21:58:47 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-118651 I was with Virgin Mobile for about six months with a Blackberry phone and I wanted to upgrade and got an android phone on cyber monday. It did not work would npt pick up e-mails so I sent it back after no help or service and closed the account, Got a much better phone at Metro with 4G it is awesome. Meanwhile I request a refund of the funds I had in my account for future service and after a hundred e-mails I get we can't refund since you closed the account. THEY SUCK and No 4G and lousy phones that the big providers don't want. STAY AWAY. They suck a million times worst then ATT plus no phones and no 4G I was with Virgin Mobile for about six months with a Blackberry phone and I wanted to upgrade and got an android phone on cyber monday. It did not work would npt pick up e-mails so I sent it back after no help or service and closed the account, Got a much better phone at Metro with 4G it is awesome.
Meanwhile I request a refund of the funds I had in my account for future service and after a hundred e-mails I get we can’t refund since you closed the account. THEY SUCK and No 4G and lousy phones that the big providers don’t want. STAY AWAY. They suck a million times worst then ATT plus no phones and no 4G

]]> By: new here http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-117008 new here Mon, 24 Oct 2011 14:02:44 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-117008 yeah dont buy one mine never has worked yeah dont buy one mine never has worked

]]> By: Anonymous http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-116335 Anonymous Sat, 01 Oct 2011 21:48:39 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-116335 I'm on vm right now, can't say I've had problems with the service, sure it hiccups every now and then. However what makes me mad is where they charge you outrageous prices for stuff like games and ringtones. They then make damn sure they can block anyway of you making your own ringtones or bluetoothing them. Don't know if anyone else had this problem as well. Especially if you switch phones to another one this is from their company you can't get you old ringtones or games sent to your new phone and have to buy them all over again. Also its not free to call someone else who has a vm number which was annoying cuz I was hopeing my husband and I could talk for free. I bought a Kyocera Loft that can't even play vids which really erks me cuz I love youtube :( I bought this phone so I could actually see pix on my emails from a previous vm phone but now this one doesnt play vids? I know I should have looked on the box to see if it does before purchasing but when you look at the bigger pic the phone looks lk a blackberry so theres no reason it should'nt be able to play vids. Anyways probably going to pass this phone on to my mom cuz it has a large screen for her and switch company's altogether :) I’m on vm right now, can’t say I’ve had problems with the service, sure it hiccups every now and then. However what makes me mad is where they charge you outrageous prices for stuff like games and ringtones. They then make damn sure they can block anyway of you making your own ringtones or bluetoothing them. Don’t know if anyone else had this problem as well. Especially if you switch phones to another one this is from their company you can’t get you old ringtones or games sent to your new phone and have to buy them all over again. Also its not free to call someone else who has a vm number which was annoying cuz I was hopeing my husband and I could talk for free. I bought a Kyocera Loft that can’t even play vids which really erks me cuz I love youtube :( I bought this phone so I could actually see pix on my emails from a previous vm phone but now this one doesnt play vids? I know I should have looked on the box to see if it does before purchasing but when you look at the bigger pic the phone looks lk a blackberry so theres no reason it should’nt be able to play vids. Anyways probably going to pass this phone on to my mom cuz it has a large screen for her and switch company’s altogether :)

]]> By: Anna http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-116334 Anna Sat, 01 Oct 2011 21:44:29 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-116334 I'm on vm right now, can't say I've had problems with the service, sure it hiccups every now and then. However what makes me mad is where they charge you outrageous prices for stuff like games and ringtones. They then make damn sure they can block anyway of you making your own ringtones or bluetoothing them. Don't know if anyone else had this problem as well. Especially if you switch phones to another one this is from their company you can't get you old ringtones or games sent to your new phone and have to buy them all over again. Also its not free to call someone else who has a vm number which was annoying cuz I was hopeing my husband and I could talk for free. I bought a Kyocera Loft that can't even play vids which really erks me cuz I love youtube :( I bought this phone so I could actually see pix on my emails from a previous vm phone but now this one doesnt play vids? I know I should have looked on the box to see if it does before purchasing but when you look at the bigger pic the phone looks lk a blackberry so theres no reason it should'nt be able to play vids. Anyways probably going to pass this phone on to my mom cuz it has a large screen for her and switch company's altogether :) I’m on vm right now, can’t say I’ve had problems with the service, sure it hiccups every now and then. However what makes me mad is where they charge you outrageous prices for stuff like games and ringtones. They then make damn sure they can block anyway of you making your own ringtones or bluetoothing them. Don’t know if anyone else had this problem as well. Especially if you switch phones to another one this is from their company you can’t get you old ringtones or games sent to your new phone and have to buy them all over again. Also its not free to call someone else who has a vm number which was annoying cuz I was hopeing my husband and I could talk for free. I bought a Kyocera Loft that can’t even play vids which really erks me cuz I love youtube :( I bought this phone so I could actually see pix on my emails from a previous vm phone but now this one doesnt play vids? I know I should have looked on the box to see if it does before purchasing but when you look at the bigger pic the phone looks lk a blackberry so theres no reason it should’nt be able to play vids. Anyways probably going to pass this phone on to my mom cuz it has a large screen for her and switch company’s altogether :)

]]> By: KEN http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-114916 KEN Sun, 04 Sep 2011 17:48:34 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-114916 don't buy phones from them, and don't payfor warranty plans. Its a rip off. I bought a cheap Kyocera flip phone on ebay for $15 free shipping and one for $20 for my wife. If they go bad I will just toss them and buy another cheap phone. I have a third phone for a backup $10 LG. if one quits just go to the web site and swap phones and in 2 min your back up. I aggree their service is pretty poor, have had problems with bogus .25 charges, no number (blank) no minutes used.. just XTRA, call or email and bitch and get it credited. don’t buy phones from them, and don’t payfor warranty plans. Its a rip off. I bought a cheap Kyocera flip phone on ebay for $15 free shipping and one for $20 for my wife. If they go bad I will just toss them and buy another cheap phone. I have a third phone for a backup $10 LG. if one quits just go to the web site and swap phones and in 2 min your back up.

I aggree their service is pretty poor, have had problems with bogus .25 charges, no number (blank) no minutes used.. just XTRA, call or email and bitch and get it credited.

]]> By: john-Ohio http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-113803 john-Ohio Sat, 13 Aug 2011 04:23:09 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-113803 These guys are a joke, now they have raised there rates for from $25-$35 and now there telling me I have to pay 25 cents for ever picture message. I have had three phone for my kids for the last year and I'm looking to change...virgin mobile sucks!!! These guys are a joke, now they have raised there rates for from $25-$35 and now there telling me I have to pay 25 cents for ever picture message. I have had three phone for my kids for the last year and I’m looking to change…virgin mobile sucks!!!

]]> By: Mike Lewinski http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-113556 Mike Lewinski Thu, 04 Aug 2011 19:39:39 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-113556 I'm not surprised you didn't get a response. I don't expect one for my rant either: http://www.wildernessvagabonds.com/zp/index.php?p=news&title=how-virgin-mobile-turned-a-customer-into-an-enemy I’m not surprised you didn’t get a response. I don’t expect one for my rant either:

http://www.wildernessvagabonds.com/zp/index.php?p=news&title=how-virgin-mobile-turned-a-customer-into-an-enemy

]]> By: sel http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-112167 sel Fri, 25 Mar 2011 20:32:58 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-112167 They do suck, majorly. My best friend had a phone that she gave me that she didn't want to use anymore, so I took it and started using it. I never had a cell phone in my life, and I thought it was going to be great having one. Mine was a Kyocera. It wasn't the best phone, but at least it was something. The phone cards were outrageoulsy expensive. And my grandfather let me use his credit card to purchase minutes. I accidently overcharged it to almost 300 dollars. They suspended my account, so I had to call them to see if they could re-activate it and I was talking to some Inidian person that I couldn't even understand. They told me to wait 30 days and that they needed approval a fax from the credit card company with the woman's signature so that they could re-activate it. She was nice enough to sign it and sent it to them. The slimeballs never reactivated it and I now refuse to ever use their services again. They do suck, majorly. My best friend had a phone that she gave me that she didn’t want to use anymore, so I took it and started using it. I never had a cell phone in my life, and I thought it was going to be great having one. Mine was a Kyocera. It wasn’t the best phone, but at least it was something. The phone cards were outrageoulsy expensive. And my grandfather let me use his credit card to purchase minutes. I accidently overcharged it to almost 300 dollars. They suspended my account, so I had to call them to see if they could re-activate it and I was talking to some Inidian person that I couldn’t even understand. They told me to wait 30 days and that they needed approval a fax from the credit card company with the woman’s signature so that they could re-activate it. She was nice enough to sign it and sent it to them. The slimeballs never reactivated it and I now refuse to ever use their services again.

]]> By: jj http://blog.kamens.us/2008/09/24/virgin-mobile-sucks/comment-page-2/#comment-111549 jj Sun, 06 Mar 2011 22:14:08 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=283#comment-111549 i have broadband, and have issues with it at least once a month and have to call tech support, this last time i called the gentleman said that "i get calls from people like you evryday, and you all have the same attitude" i have broadband, and have issues with it at least once a month and have to call tech support, this last time i called the gentleman said that “i get calls from people like you evryday, and you all have the same attitude”

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