Comments on: Gross hack of the day: adding names to Vonage voicemail email notifications http://blog.kamens.us/2009/12/29/gross-hack-of-the-day-adding-names-to-vonage-voicemail-email-notifications/ Musings of an indignant mind Wed, 08 Feb 2012 18:57:39 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: jik http://blog.kamens.us/2009/12/29/gross-hack-of-the-day-adding-names-to-vonage-voicemail-email-notifications/comment-page-1/#comment-105326 jik Sun, 31 Jan 2010 02:46:05 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=1185#comment-105326 Wait, you're saying that in the past, Vonage voicemail notifications <em>did</em> include the name of the caller? Because I've never seen that since I started using Vonage a few months ago. Perhaps my account was put on one of the "new voicemail servers" you mentioned? I find this unfathomable. Why would they get rid of useful functionality? Wait, you’re saying that in the past, Vonage voicemail notifications did include the name of the caller? Because I’ve never seen that since I started using Vonage a few months ago. Perhaps my account was put on one of the “new voicemail servers” you mentioned?

I find this unfathomable. Why would they get rid of useful functionality?

]]> By: Aaron Neff http://blog.kamens.us/2009/12/29/gross-hack-of-the-day-adding-names-to-vonage-voicemail-email-notifications/comment-page-1/#comment-105325 Aaron Neff Sat, 30 Jan 2010 00:01:00 +0000 http://blog.kamens.brookline.ma.us/~jik/wordpress/?p=1185#comment-105325 Just got off phone w/ Vonage. Call was escalated, and an engineer provided this tidbit of info: Vonage is migrating everyone to new voicemail servers. The new voicemail servers do not include caller's name in the body of the notification email. Example: Vonage Voicemail Notification format from old server: Date: MMM DD YYYY HH:MM:SS tt From: First Last (12345678910) To : First Last (12345678910) Vonage Voicemail Notification format from new server: Date: MMM DD YYYY HH:MM:SS tt From: 12345678910 To : First Last (12345678910) The tech who I was speaking to (who, himself, did database work) suggested that perhaps Vonage is stripping this information for space reasons. He also did say that Vonage just isn't really big on CallerID name. They do support CallerID name, but just if the number was brought thru a port from another carrier. Just thought I'd pass this along. Thanks!, -Aaron Neff Just got off phone w/ Vonage. Call was escalated, and an engineer provided this tidbit of info: Vonage is migrating everyone to new voicemail servers. The new voicemail servers do not include caller’s name in the body of the notification email. Example:

Vonage Voicemail Notification format from old server:

Date: MMM DD YYYY HH:MM:SS tt
From: First Last (12345678910)
To : First Last (12345678910)

Vonage Voicemail Notification format from new server:

Date: MMM DD YYYY HH:MM:SS tt
From: 12345678910
To : First Last (12345678910)

The tech who I was speaking to (who, himself, did database work) suggested that perhaps Vonage is stripping this information for space reasons. He also did say that Vonage just isn’t really big on CallerID name. They do support CallerID name, but just if the number was brought thru a port from another carrier.

Just thought I’d pass this along.

Thanks!,
-Aaron Neff

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