Posts Tagged ‘Cleveland or Newark?’

Another airline screwup you just will NOT believe: Continental puts my unaccompanied minor daughter on the wrong plane!

Sunday, June 14th, 2009

I took my ten-year-old daughter to Boston Logan Airport this morning to put her on a Continental flight to Cleveland, where my in-laws live, as an unaccompanied minor.  The gate agent took all the paperwork and escorted my daughter down the jetway, and then proceeded to put her on the wrong airplane. There were two flights on the tarmac being boarded through the same gate, and the gate agent put her on the flight to Newark rather than the flight to Cleveland.

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Reported to the FAA

Sunday, June 14th, 2009

And we’re live on Consumerist…

Monday, June 15th, 2009

Initial FAA response

Monday, June 15th, 2009

First on-line news story about the incident

Monday, June 15th, 2009

Also picked up by gadling.com

Monday, June 15th, 2009

News media roundup

Monday, June 15th, 2009

Here’s a round-up of what the news media have done with this story…

  • I sent a tip to the Boston Herald and never heard back from them.
  • I sent a tip to the Boston Globe and never heard back from them.
  • I sent a tip to WBUR (90.9 FM) and never heard back from them.

Not so promising, eh?  Well, I led off with the bad stuff so you’d be more impressed by the rest…

Conversations with Continental

Monday, June 15th, 2009

The mother speaks

Tuesday, June 16th, 2009

For those who say we should have flown with our daughter…

Tuesday, June 16th, 2009