I took my ten-year-old daughter to Boston Logan Airport this morning to put her on a Continental flight to Cleveland, where my in-laws live, as an unaccompanied minor. The gate agent took all the paperwork and escorted my daughter down the jetway, and then proceeded to put her on the wrong airplane. There were two… Read More »
I just sent this to the FAA safety hotline. They claim that submissions to the hotline are reviewed daily and I should hear back within three business days. We’ll see.
http://consumerist.com/5290598/continental-puts-10+year+old-child-on-the-wrong-plane
Here’s the initial response I got from the FAA:
(Link forwarded to me by my father in law.) http://www.woio.com/global/story.asp?s=10534794
http://www.gadling.com/2009/06/15/continental-airlines-flies-ten-year-old-girl-on-her-own-to-the-w/
Here’s a round-up of what the news media have done with this story… I sent a tip to the Boston Herald and never heard back from them. I sent a tip to the Boston Globe and never heard back from them. I sent a tip to WBUR (90.9 FM) and never heard back from them. Not… Read More »
Two conversations with Continental, one Sunday evening with a supervisor at Logan Airport, one Monday afternoon with a corporate customer relations representative:
Here’s how my wife tells the story…
A number of commenters on this blog and others have blamed my wife and me for what happened to our daughter, saying that if only we had flown with her, it wouldn’t have happened. Other commenters have responded briefly and well to that accusation, but I also wanted to share my wife’s response…