Posts Tagged ‘Cleveland or Newark?’

It’s not about the money

Tuesday, June 16th, 2009

I’ve been pilloried by many commenters on this blog and others for threatening to sue Continental over what happened to my daughter.  You know, “This is what’s wrong with our society,” “People who think that a lawsuit is the right answer to every slight are scum,” stuff like that.

The thing is, I never said I was going to sue Continental.  I never intended to sue Continental.  I have no plans to sue Continental.  I even said as much on camera in one of the interviews I gave yesterday.

Other commenters have accused me of trying to make a “profit” off of Continental’s “simple mistake.”  Notwithstanding the fact that what went wrong yesterday was a lot more than a “simple mistake,” I am not, in fact, in any position to profit from the demands I’ve made of Continental.

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For those who say we should have flown with our daughter…

Tuesday, June 16th, 2009

A number of commenters on this blog and others have blamed my wife and me for what happened to our daughter, saying that if only we had flown with her, it wouldn’t have happened.

Other commenters have responded briefly and well to that accusation, but I also wanted to share my wife’s response…

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The mother speaks

Tuesday, June 16th, 2009

Here’s how my wife tells the story…

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Conversations with Continental

Monday, June 15th, 2009

Two conversations with Continental, one Sunday evening with a supervisor at Logan Airport, one Monday afternoon with a corporate customer relations representative:

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News media roundup

Monday, June 15th, 2009

Here’s a round-up of what the news media have done with this story…

  • I sent a tip to the Boston Herald and never heard back from them.
  • I sent a tip to the Boston Globe and never heard back from them.
  • I sent a tip to WBUR (90.9 FM) and never heard back from them.

Not so promising, eh?  Well, I led off with the bad stuff so you’d be more impressed by the rest…

Also picked up by gadling.com

Monday, June 15th, 2009

http://www.gadling.com/2009/06/15/continental-airlines-flies-ten-year-old-girl-on-her-own-to-the-w/

First on-line news story about the incident

Monday, June 15th, 2009

(Link forwarded to me by my father in law.)

http://www.woio.com/global/story.asp?s=10534794

Initial FAA response

Monday, June 15th, 2009

Here’s the initial response I got from the FAA:

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And we’re live on Consumerist…

Monday, June 15th, 2009

http://consumerist.com/5290598/continental-puts-10+year+old-child-on-the-wrong-plane

Reported to the FAA

Sunday, June 14th, 2009

I just sent this to the FAA safety hotline.  They claim that submissions to the hotline are reviewed daily and I should hear back within three business days.  We’ll see.

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