Posts Tagged ‘Shabbat’

Sheraton free-overnight-stay promotion excludes observant Jews

Wednesday, September 30th, 2009

From October 6 to October 9, Sheraton will be giving customers the opportunity to win a free overnight stay at one of 86 recently renovated Sheraton hotels across the United States and Canada.  The free overnight stays will be on a single night, Friday, October 23.  By only allowing the free overnight stays on a Friday, Sheraton is excluding observant Jews from participating in this promotion.

I just sent the following message about this to the company:

It is a shame that the one night you’ve selected for your “Check-in on us giveaway”, October 23, is a Friday night, thus completely precluding the participation of observant Jews in the promotion.  It is difficult to impossible to properly observe the Sabbath, which for observant Jews starts before sundown on Friday night and ends after sundown Saturday night, in a hotel, and thus observant Jews do not stay at hotels on Friday or Saturday nights unless it is completely unavoidable.

I doubt you intended to exclude observant Jews when planning this promotion.  Nevertheless, the effect of offering a free night only on a Friday does, in fact, discriminate against your Jewish customers.

If you would like to let the company how you feel about their exclusion of observant Jews from this promotion, you can contact them at Sheraton@sheraton.com.

Welcome to the Connecticut Science Center. Now go away!

Thursday, August 27th, 2009

(I just sent this letter to Matt Fleury, the president and CEO of the Connecticut Science Center.)

Mr. Fleury,

On Friday, August 21, my family and I were “stranded” in Hartford for the weekend.  We are observant Jews, and therefore riding in cars is forbidden to us during the Sabbath, from Friday evening through Saturday night.  We were on our way home from New Jersey to Boston on that day, and we realized as we drove through Hartford that because of unexpected traffic delays, we were not going to make it home in time for the Sabbath.  With less than an hour until the start of the Sabbath, we stopped in Hartford and started looking for a place to stay; we ended up at the downtown Marriott, right next door to the Science Center.

We are also forbidden from watching TV on the Sabbath, nor are we permitted to spend money or write.  Therefore, as you might imagine, finding a way to occupy our five children for the entire Sabbath in these unexpected surroundings was a substantial challenge.

On Saturday morning, desperate for something to do with the kids, we walked over to the Science Center, explained our situation to a member of your staff at the admissions desk, and asked if it would be possible, given our unusual and difficult predicament, to visit the Center without paying.  She called over a supervisor, to whom we explained the situation again.  The supervisor said that she could not let us in without paying “in fairness to our other guests who pay.”

Let me be blunt: That’s stupid, antithetical to your mission, and unlikely to help you to draw more visitors in the future.

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