Category Archives: Consumer activism

NYC’s Hotel Wolcott is a mediocre hotel with terrible management

I recently checked into the Hotel Wolcott, located at 4 West 31st Street in New York City. Because I booked the hotel on hotels.com, they sent me an email asking me about my check-in experience and initial impressions of the hotel. I expressed unhappiness about the check-in experience, specifically “Slow Check-in”. I expressed unhappiness with… Read More: NYC’s Hotel Wolcott is a mediocre hotel with terrible management »

Boycott Amazon until they come clean about recent data breach

Early on November 21, 2018, I along with an undetermined number of other Amazon customers received the following email from Amazon: This breach notification lacked most of the information expected to be included in a breach notification from any reputable company, including: How was the information disclosed? For how long was the information accessible? How… Read More: Boycott Amazon until they come clean about recent data breach »

Brookline parking meter credit card fee is obnoxious, yes, but also illegal

Dear Mr. Kleckner [Melvin Kleckner, Brookline MA Town Administrator], I was so happy to see that the Town of Brookline is continuing its ongoing efforts to make parking in Brookline as unpleasant as possible by recently adding a 30-cent fee for all credit-card transactions in parking meters. I’m sure the owners of small businesses in… Read More: Brookline parking meter credit card fee is obnoxious, yes, but… »

“Cash App” from Square fails the basic competence test

TL;DR After less than 24 hours of using the “Cash App” from Square, I conclude that the people who built, maintain, and support the app are incompetent, and it has therefore earned on my list of apps and services I will never use again. I have removed the app from my phone, and if anyone… Read More: “Cash App” from Square fails the basic competence test »