UPDATE [November 26, 2014]: Jordan’s Furniture repaired the ladder for free. The last time it broke they replaced the entire ladder; this time, they replaced the brackets. However, they have refused to acknowledge the design defect which has allowed the ladder to break twice, or the safety risk inherent in said defect. Honestly, I don’t… Read More »
I previously reported about a safety issue with a risk of collapsing ladders on the Pulaski Build-A-Bear loft bed sold by Jordan’s Furniture and other retailers. I’m sorry to say that I’ve encountered another safety issue with this same bed.
As I recently wrote, my wife and I have been shopping for mattresses at Jordan’s Furniture. We still haven’t settled on a mattress to buy, but one thing that was very obvious to us the first time we tried them out was that our old bed pillows were awful, and we walked out of Jordan’s… Read More »
My wife and I recently visited Jordan’s Furniture to look at mattresses. While we’ve had our problems with Jordan’s in the past, Mattresses are definitely a commodity item, the Jordan’s “sleep techs” really do seem to know what they’re talking about, and their mattress prices are quite reasonable. We have a Jordan’s PowerCharge account which… Read More »
You may have heard that 3M changed the formula for its Scotchgard products a number of years ago after it was revealed that they were causing significant environmental damage (well, it’s actually much worse than that, but that’s the basic idea). The new Scotchgard doesn’t work as well as the old one did. Apparently, none… Read More »
A couple months ago, I posted here about the defective American Leather sleeper sofa sold to us by Jordan’s Furniture. In a nutshell, the sofa had a design defect — zippers were used to hold the seat-back cushions but weren’t strong enough to bear the weight — which caused our sofa to break; Jordan’s charged… Read More »
February 1, 2010 Legal Department Jordan’s Furniture 450 Revolutionary Drive East Taunton, MA 02718-1369 To whom it may concern: I am writing to you about a design defect in a piece of furniture sold to me by Jordan’s Furniture. This defect is sufficiently serious and egregious as to violate both the implied warranty of merchantability… Read More »
Executive Summary The Pulaski Build-A-Bear loft bed, sold by Jordan’s Furniture and other furniture retailers, has a dangerous safety defect with the brackets with which the ladder is attached to the bed. Jordan’s Furniture failed to adequately address this defect when notified about it. The U.S. Consumer Product Safety Commission is currently investigating. I am… Read More »
About a year ago, my wife and I bought an expensive sleeper sofa from Jordan’s Furniture. Well, actually, our parents bought it for us. We paid a lot of money for it because we wanted the American Leather sleeper sofa, which has a rather unusual design. The mattress is actually several separate foam cushions mounted… Read More »