Several years ago I worked for a company which outsourced management of their 401k to Human Interest. It was… not a positive experience. I don’t remember all the details—I’ve worked pretty hard to forget them since they were so unpleasant—but suffice it to say that it was my impression that they weren’t terribly good at… Read More »
Verizon’s website and their FIOS customer onboarding processes are full of problems and have been for at least a decade. I ran into nearly 30 of them just trying to complete the simple task of signing up for FIOS service. How do they get away with this?
Comcast sent me two intimidating letters and a bogus DMCA takedown notice in a misguided effort to get me to take down content they didn’t like because it has Comcast executive email addresses in it.
If you can make it go from taking 30 seconds to 30 minutes for a bad actor to find something private about you online, you’ll dramatically decrease the number of people willing to go through the effort. Think of it like putting an alarm-system sign on your lawn to encourage burglars to skip your house.
You can send correspondence to Vanguard at P.O. Box 982901, El Paso, TX 79998-2901. Vanguard makes it hard on purpose to find this address.
YES, YES, YES, YES, YES.
Looking at you, Square.
Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.
I’m fairly certain I did not eat “Enjoy Cock Cayenne Pepper Hot Sauce” last week. So why does the MyFitnessPal app say I did?
I recently stayed three nights at the “Extended Stay America” hotel in Boca Raton, Florida. It was gross.