Category Archives: Consumer activism

Neighborhood CVS reneges on agreement to allow neighbors to park in lot, has them towed

[If you’re just arriving at this story for the first time, start here.] Chapter 3: The Verdict Alas, the magistrate ruled in favor of CVS, so I’m out the $150 towing fee, plus the $4.60 for the letter I sent them demanding reimbursement, plus the $40 small claims fee. D’oh. These decisions do not typically… Read More »

Neighborhood CVS reneges on agreement to allow neighbors to park in lot, has them towed

Chapter 1: The Incident My wife and I moved into our home in 1997. When we moved in, the neighborhood grocery store half a block from our house had just closed and was in the process of being replaced by a CVS which is still there today. Our new neighbors told us of the following:… Read More »

How GEICO went from 5/5 to 0/5 over the course of a single claim

Dear GEICO, I’m writing to explain how, over the course of your handling of a single claim, you went from being a company I would definitely recommend to others to one which I would under no circumstances recommend. If you actually care about winning and keeping customers, you might want to pay attention. One of… Read More »