GameStop doesn’t know how to run a working web site that is capable of taking people’s money, and doesn’t know how to provide decent customer service when people run into problems because of their broken web site that won’t take people’s money. Don’t patronized GameStop; they don’t deserve your money.
If you’re anti-junk-mail (the paper stuff, not email spam) like I am, then you may have seen people recommend using a a U.S. Postal Service Prohibitory Order to stop junk mail from a particular sender when nothing else works. In a nutshell, you fill out a form telling the Postal Service that you consider the… Read More »
After seven years, Micro Center still can’t handle, “Don’t send me junk mail,” or putting valid URLs in their mailings.
Add CyberCoders to the list of cold-calling, lying, obnoxious recruiters with whom you should never, ever, ever do business.
(See the previous chapter of the Globe Direct saga.) To the staff of the Boston Globe and everyone else who has anything to do with your vile “Globe Direct In association with redplum” weekly advertising circulars: When I asked you over and over and over again for six months to stop mailing me your advertising circulars…… Read More »
OnePlus phones come with glaring software bugs, including inexcusable bugs in new features, and customer service that is beyond awful. If you want a phone that Just Works™ and customer service that actually solves problems, avoid OnePlus at all costs.
UPDATE: I was wrong. Yesterday, when I was digging through my pending paperwork pile looking for another document, I came upon a file folder containing the mortgage discharge paperwork, which Citizens Bank did, in fact, send me. I put that folder in the pile to remind me to take it to the registry of deeds, and… Read More »
Much has been written about the fact that Zynga is evil. From my own experience, I’d like to add massively incompetent and law-breaking to the list of adjectives that accurately describe them. A number of days ago, I decided to give Words With Friends, a Scrabble™-like game, on my smart-phone. I was bored, and I wasn’t… Read More »
As someone who shares Ben Edelman’s passion for standing up to businesses that rip off consumers (and someone who’s been doing it for longer than he has!), I feel compelled to weigh in on the recent hubbub. There are four different aspects to this incident that need to be untangled: the facts; the law; Edelman’s conduct;… Read More »
November 26, 2014 Regal Entertainment Group 7132 Regal Lane Knoxville, Tennessee 37918 Fax: 1-865-922-3188 To whom it may concern: I’m writing to you to complain about Fandango, the vendor you’ve selected to exclusively handle on-line sales of Regal tickets. I have been forced to escalate my complaint to you because of Fandango’s completely inept handling… Read More »