We encounter bits and pieces of micro-shittiness all day, every day, because people don’t care about the quality of their work, people don’t take responsibility for fixing things that are broken, and people don’t think any of it matters, even though it does, very much, actually.
My insurance company screwed something up, and after many online messages, letters, and phone calls, it’s still not 100% certain that it’s resolved, and even if it is it’s going to take another month to be properly fixed.
United Healthcare is doing everything they can to avoid paying me $158.70 they owe me, because they are scumbags. Five hurdles and still counting!
Wise.com use by U.S. citizens has some of the benefits of an offshore bank account but not all of them.
The printer I got from Printronix was terrible, the company was unable to resolve any of the issues with it, I ended up returning it for a full refund (part of which I was only able to obtain via a credit card dispute), and I discourage anyone who stumbles across this blog posting from doing business with this company. I didn’t think a printer company could annoy me more than HP does nowadays, but Printronix succeeded.
Several years ago I worked for a company which outsourced management of their 401k to Human Interest. It was… not a positive experience. I don’t remember all the details—I’ve worked pretty hard to forget them since they were so unpleasant—but suffice it to say that it was my impression that they weren’t terribly good at… Read More: “Human Interest” is terrible »
Verizon’s website and their FIOS customer onboarding processes are full of problems and have been for at least a decade. I ran into nearly 30 of them just trying to complete the simple task of signing up for FIOS service. How do they get away with this?
Comcast sent me two intimidating letters and a bogus DMCA takedown notice in a misguided effort to get me to take down content they didn’t like because it has Comcast executive email addresses in it.
If you can make it go from taking 30 seconds to 30 minutes for a bad actor to find something private about you online, you’ll dramatically decrease the number of people willing to go through the effort. Think of it like putting an alarm-system sign on your lawn to encourage burglars to skip your house.
You can send correspondence to Vanguard at P.O. Box 982901, El Paso, TX 79998-2901. Vanguard makes it hard on purpose to find this address.