Early on November 21, 2018, I along with an undetermined number of other Amazon customers received the following email from Amazon: This breach notification lacked most of the information expected to be included in a breach notification from any reputable company, including: How was the information disclosed? For how long was the information accessible? How… Read More »
Google’s Pixel support is terrible. Here’s a story demonstrating how terrible it is.
Dear Mr. Kleckner [Melvin Kleckner, Brookline MA Town Administrator], I was so happy to see that the Town of Brookline is continuing its ongoing efforts to make parking in Brookline as unpleasant as possible by recently adding a 30-cent fee for all credit-card transactions in parking meters. I’m sure the owners of small businesses in… Read More »
T-Mobile is lying about their high-speed mobile hotspot add-on. It doesn’t work. It isn’t high-speed.
TL;DR After less than 24 hours of using the “Cash App” from Square, I conclude that the people who built, maintain, and support the app are incompetent, and it has therefore earned on my list of apps and services I will never use again. I have removed the app from my phone, and if anyone… Read More »
You know how sometimes you encounter something that is so terrible and appalling that you feel you just have to tell other people about it? Well, for me, today is one of those days. But look, I’m a nerd who writes email software and likes to write raw HTML. If the terms “SMTP” and “MIME”… Read More »
UPDATE: On September 7, 2018, the people responsible for handling complaints sent to the office of the CEO of Verizon finally agreed to refund the charges for the five lines I only switched to VZW because their sales representative lied to me. I shouldn’t have been lied to in the first place, and their customer… Read More »
Recently, I wrote about what prompted me to add Blue State Digital to my global kill file. Today, CQ Engage, a service offered by CQ Roll Call, joins in that dubious honor. The things you need to do to be a reputable bulk mail service provider are actually very simple and straightforward: Publish an anti-spam… Read More »
I recently submitted this question to Energizer via the customer support form on their web site: We’ve purchased Energizer batteries from CVS in the past, but we just went to buy some there yesterday and there weren’t any and one of the clerks said they don’t carry Energizer batteries. Then we called the local Staples… Read More »
About seven years ago, I paid SunBug Solar a lot of money to install a solar panel array on my roof. As I wrote at the time, I was quite impressed by SunBug and preferred them over the many other installers I evaluated. Since then, I have recommended SunBug to numerous people considering solar installations. Unfortunately,… Read More »