I try to make a habit of giving out “tagged” email addresses to web sites when I sign up for accounts / mailing lists / whatever. For example, when creating an account at widgets.com, instead of just signing up as “jik@kamens.us”, I might sign up as “jik+widgets@kamens.us”. It ends up in the same mailbox regardless,… Read More: A study in contrasts: handling stolen email lists »
Recall my recent letter to Chase, which ended: As I see it, you have three options for what to do now: You can throw my letter in the trash. Result: I close my Chase account and get a new card from someone else. You can send me a useless, boilerplate response that does not address… Read More: Bye bye Chase! »
October 16, 2009 James Dimon Chairman and CEO JPMorgan Chase & Co. 270 Park Avenue New York, NY 10017-2070 Dear Mr. Dimon, This letter concerns my Chase Visa card, account number **** **** **** ****. I am writing to describe to you Chase’s recent abject failure to provide me and others with a minimally acceptable… Read More: One service offer from Chase, 16 problems, 3 clueless customer… »
I am not a big fan of Chase. I have blogged previously about why (see Late credit card payments: Citigroup good, Chase bad, “Bank error in your favor, collect $13,117.50.”, I just made some phone droid’s day). I continue to carry a Chase credit card only because I get cash back, it has no annual… Read More: Chase does it again (or not) »
Citigroup and Chase both offered as a deal recently where we could transfer balances to our cards issued by them and get a low interest rate until the transferred balance was paid off. Due to either sloppiness or bank error, I managed to miss a monthly payment to both cards. How the two banks handled the… Read More: Late credit card payments: Citigroup good, Chase bad »
In September, my Chase credit card offered me a deal — a good rate on a balance transfer with no transfer fee. I wasn’t using the card at the time, so its full credit limit was available to me for transferring balances, and I had a pretty big balance on my home equity line, so… Read More: “Bank error in your favor, collect $13,117.50.” »
Chase keeps sending me these checks to get me to enroll in one of the various services they offer, like their “Chase Fraud Protector” service. The deal is that depositing the check causes you to be enrolled in the program automatically, and then if you cancel within a month they don’t actually charge you anything.