Bad healthcare tech of the day: Boston Children’s Hospital patient portal
The user experience for registering for the portal and checking in for appointments is riddled with problems. We deserve better.
The user experience for registering for the portal and checking in for appointments is riddled with problems. We deserve better.
My hot take: Debian is a good desktop operating system for highly technical people who know how to troubleshoot and fix computer problems, but it may not be the best choice for less technical people looking for a desktop operating system to use instead of Windows or macOS.
Even if you jump through all of PayPal’s hoops and give them all the information they ask for when creating an account, they may still decide to arbitrarily lock you out of your account and never restore your access.
When you force people to use hard-to-remember passwords, you’re actually forcing them to use bad passwords.
Garmin data exports measure activity energy in joules but label it as calories. 1 calorie == 4.184 joules.
I wrote a Chrome extension to filter job listings in LinkedIn because LinkedIn itself is bad at this.
What should have been a simple transaction on my PS4 instead turns out to be an hour+-long debacle of things going wrong.
I recently booked a stay at a motel through hotels.com. The night I checked in, hotels.com sent me email asking me to rate my check-in (literally, the subject line said, “How was your check-in, Jonathan K?” and the body of the email said “How’s your trip going, Jonathan Kamens? Rate your check-in experience.”). Thinking that’s… Read More »
My bank was recently acquired. The migration of accounts into the new bank’s infrastructure happened over the weekend, and this morning at 8am, we were officially able to log into the new online banking site. We were told that any direct deposits or debits we had configured with the old bank’s routing number would automatically… Read More »
UPDATE [October 14, 2021]: Vanguard has confirmed to me that this issue was caused by a bug in a software update they released to their web site and then fixed a day later. See the end of this blog posting for their response. Executive summary Some time between 6:00am US/Eastern on September 14, 2021 and… Read More »