Category Archives: User Experience

How to delete your LiveJournal account

LiveJournal recently changed their Terms of Service. Many people are unwilling to accept the new Terms of Service. Some people even find them so unacceptable that they want to delete their LiveJournal accounts. The only way to delete one’s LiveJournal account is via the Account Status page. Unfortunately, it’s impossible to access that page without… Read More »

Intuit / TurboTax acts slimy and/or incompetent yet again

According to both the Commonwealth of Massachusetts and the IRS, my daughter, who has barely any income, should be able to e-file both her federal and state taxes for free using TurboTax online, thanks to the “FreeFile Alliance.” We tried filing her taxes through the TurboTax Android app. It didn’t offer her the option of free… Read More »

Editable menu accelerators under Ubuntu

GNOME, the Linux desktop on top of which Ubuntu’s Unity desktop is built, has this neat feature which allows you to edit the keyboard accelerator associated with any application menu item, simply by opening the menu, hovering over the menu item, and typing the keyboard accelerator you want to use. Unfortunately, the way Ubuntu implemented… Read More »

Fandango discriminates against imaginary Germans

November 26, 2014 Regal Entertainment Group 7132 Regal Lane Knoxville, Tennessee 37918 Fax: 1-865-922-3188 To whom it may concern: I’m writing to you to complain about Fandango, the vendor you’ve selected to exclusively handle on-line sales of Regal tickets. I have been forced to escalate my complaint to you because of Fandango’s completely inept handling… Read More »