UX failure of the day: Eastern Bank’s new personal banking portal
Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.
Category Archives: Boston
Ups and downs of patronizing Sullivan Tire in Watertown MA
They do good work, but they often put you through a significant amount of turbulence along the way.
Bad healthcare tech of the day: Boston Children’s Hospital patient portal
The user experience for registering for the portal and checking in for appointments is riddled with problems. We deserve better.
Endorsements for 2023 Boston City Council election
I endorse: Ruthzee Louijeune, Julia Mejia, Henry Santana, Liz Breadon, Joel Richards, Enrique Pepén, Benjamin Weber, Tania Fernandes Anderson, and Sharon Durkan.
Hack of the day: automatically check your BWSC water usage daily
If you live in Boston and you don’t want to be surprised by a huge water bill caused by a leak, you might find this useful.
Neighborhood CVS reneges on agreement to allow neighbors to park in lot, has them towed
[If you’re just arriving at this story for the first time, start here.] Chapter 3: The Verdict Alas, the magistrate ruled in favor of CVS, so I’m out the $150 towing fee, plus the $4.60 for the letter I sent them demanding reimbursement, plus the $40 small claims fee. D’oh. These decisions do not typically… Read More »
Avoid Advance Auto Parts in Allston, MA
Advance Auto Parts jumps the shark, sells me bulbs that don’t work in my car after claiming they will, and won’t give me a refund when I try to return them. Corporate claims they’re looking into the matter.
Neighborhood CVS reneges on agreement to allow neighbors to park in lot, has them towed
Chapter 1: The Incident My wife and I moved into our home in 1997. When we moved in, the neighborhood grocery store half a block from our house had just closed and was in the process of being replaced by a CVS which is still there today. Our new neighbors told us of the following:… Read More »
PSA: Always check if your psychologist is licensed, a.k.a., how Dr. Erick A. Medina screwed over my family
A couple of years ago, my wife and I needed neuropsychological testing for one of our children. We asked around among our friends for recommendations, and Dr. Erick A. Medina of Wellesley, Massachusetts was recommended to us. We spoke with Dr. Medina and liked what we heard, so we went ahead with the testing. In… Read More »
Massachusetts 2022 general election endorsements
I’m a bit late to the party since early voting has already commenced, but here are my endorsements for the November 8, 2022 election in Massachusetts. I am only endorsing in races where I am voting. This is a follow-up to my endorsements in the primary election. The opponents of Questions 1, 2, and 4… Read More »