Dear MBTA, A couple of months ago, I was riding the 5:10 Framingham-bound commuter-rail train to Boston Landing. I was engrossed in some fascinating reading, but a small part of my brain was listening for stop announcements, or so I thought. Imagine my surprise when I looked up and found myself in Newtonville! Before exiting… Read More »
Our street keeps flooding due to bad grading and inadequate drainage. The City of Boston needs to do something about it.
My wife and I recommend Ocean Honda of Weymouth, and we anti-recommend Boch Honda and Herb Chambers Honda.
Dear Stop & Shop, I’ve been a customer at the Stop & Shop at 60 Everett Street in Allston, Massachusetts for twenty years. I’ve been “in your database” with a Stop & Shop Card for as long as your chain has used Stop & Shop cards. In the past five years, I’ve spent on average… Read More »
Below is the letter which I just sent to Friendly’s through their web site. At around 11:00am on September 10, 2017, my son and I visited the Friendly’s restaurant in Watertown, Massachusetts for ice cream. I can say without exaggeration that every single aspect of our visit, from start to finish, was unpleasant. Because our… Read More »
Several years ago, I contacted my state senator, Will Brownsberger, and asked for his help addressing a serious problem: some MBTA buses were leaking engine fumes into their passenger compartments, sickening passengers and putting their long-term health at risk. I wrote about this issue extensively here. In response, Will arranged for me to meet with… Read More »
Here are my endorsements and recommendations for Election Day 2016. President and Vice President If you’re still undecided, then I doubt there’s anything I could say that would change your mind. Suffice it to say that I wholeheartedly endorse Hillary Clinton and Tim Kaine, and I believe that any other vote would be irrational, immoral,… Read More »
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
Dear Mayor Walsh, My wife and I have lived in Boston, in a house we own, since 1997. We have five kids, the oldest of whom was just graduated from Boston Arts Academy and has been admitted to Boston University as a Menino Scholar. We expect to stay in Boston until our youngest child is… Read More »
The Massachusetts RMV, where, “These are the hours we’re open,” has an implicit, “… unless we feel like it.”