Dear Stop & Shop, I’ve been a customer at the Stop & Shop at 60 Everett Street in Allston, Massachusetts for twenty years. I’ve been “in your database” with a Stop & Shop Card for as long as your chain has used Stop & Shop cards. In the past five years, I’ve spent on average… Read More »
Below is the letter which I just sent to Friendly’s through their web site. At around 11:00am on September 10, 2017, my son and I visited the Friendly’s restaurant in Watertown, Massachusetts for ice cream. I can say without exaggeration that every single aspect of our visit, from start to finish, was unpleasant. Because our… Read More »
Several years ago, I contacted my state senator, Will Brownsberger, and asked for his help addressing a serious problem: some MBTA buses were leaking engine fumes into their passenger compartments, sickening passengers and putting their long-term health at risk. I wrote about this issue extensively here. In response, Will arranged for me to meet with… Read More »
Here are my endorsements and recommendations for Election Day 2016. President and Vice President If you’re still undecided, then I doubt there’s anything I could say that would change your mind. Suffice it to say that I wholeheartedly endorse Hillary Clinton and Tim Kaine, and I believe that any other vote would be irrational, immoral,… Read More »
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
Dear Mayor Walsh, My wife and I have lived in Boston, in a house we own, since 1997. We have five kids, the oldest of whom was just graduated from Boston Arts Academy and has been admitted to Boston University as a Menino Scholar. We expect to stay in Boston until our youngest child is… Read More »
The Massachusetts RMV, where, “These are the hours we’re open,” has an implicit, “… unless we feel like it.”
(See the previous chapter of the Globe Direct saga.) To the staff of the Boston Globe and everyone else who has anything to do with your vile “Globe Direct In association with redplum” weekly advertising circulars: When I asked you over and over and over again for six months to stop mailing me your advertising circulars…… Read More »
Dear Ms. Essaibi-George, Before today, my wife and I were unreservedly looking forward to voting for you in the upcoming election. Now, however, we’re no longer sure you’re the kind of person Boston’s City Council needs to fairly and effectively represent its residents. We’re worried that you’re just another hypocritical politician who places your own… Read More »
Dear Boston2024, Let’s look at some pictures, shall we? Here’s a picture of my front door: Hey, look, there’s a sign posted next to the door! Maybe you’re finding it a little hard to make out. Here, let me zoom in à la CSI and highlight the important bit: Gee, that’s strange, there’s an obvious sign… Read More »