Tried to report likely fraud to insurance company, hit wall of cluelessness
No good deed goes unpunished.
Tag Archives: health insurance
Unbelievably, offensively useless chat with Healthfirst online support
A website that refuses access to critical documents is bad enough. Completely clueless chat agents who provide stock, bullshit, useless answers is much worse.
Today’s edition of There Are No Good Health Insurance Companies
My insurance company screwed something up, and after many online messages, letters, and phone calls, it’s still not 100% certain that it’s resolved, and even if it is it’s going to take another month to be properly fixed.
Today’s example of why Luigi Mangione had a point
United Healthcare is doing everything they can to avoid paying me $158.70 they owe me, because they are scumbags. Five hurdles and still counting!
Today’s example of how messed up US healthcare is
The absurd saga of how a straightforward, common oral surgery plays out in the United States.
Today’s episode of health insurance companies are bad and they should feel bad
About my struggle to get good therapy for a family member paid for by health insurance, with delays and difficulties caused by Blue Cross Blue Shield of Massachusetts in particular and the business model of health insurance in general. This highlights the challenges many families face in accessing timely and affordable therapy.
Why you probably shouldn’t use Express Scripts
My health insurance provider, Blue Cross Blue Shield of Massachusetts, currently uses Express Scripts as its mail-order pharmacy. They’re switching to CVS Caremark as of January 1, 2023, which as you’ll see from below is probably a good thing. However, if your insurance company is still using Express Scripts, then I to encourage you to… Read More: Why you probably shouldn’t use Express Scripts »
An open letter to Tufts Health Plan: why are you so bad?
[See the update here.] Dear Tufts Health Plan, I am fortunate to have had the privilege of working for more than three decades in white-collar jobs which provided decent employer-sponsored health insurance. I’ve therefore been a member of many different health insurance companies, and I’m not sure any of them has given me so much… Read More: An open letter to Tufts Health Plan: why are you… »
My response to absurd denial letter from Tufts Health Plan
Tufts Health PlanAttn: Member Appeals To whom it may concern: I am writing about the letter I received today from Cigna Health Management for myself, participant ID [elided] and reference code [elided]. To be frank, this letter is the worst, most impenetrable, absurd blob of insurance-company doublespeak I have encountered in many years. I am… Read More: My response to absurd denial letter from Tufts Health Plan »
ER copayments put lives at risk
I’ve just sent the following letter, with minor variations, to Sen. Kerry, Rep. Capuano, State Sen. Tolman, State Rep. Honan, and Martha Coakley (who will almost certainly soon be Sen. Coakley). If you’re as fed up as I am with this state of affairs (the incident described below is not the first time we’ve been… Read More: ER copayments put lives at risk »