[If you’re just arriving at this story for the first time, start here.] Chapter 3: The Verdict Alas, the magistrate ruled in favor of CVS, so I’m out the $150 towing fee, plus the $4.60 for the letter I sent them demanding reimbursement, plus the $40 small claims fee. D’oh. These decisions do not typically… Read More »
Chapter 2: The Hearing
Background information about how small-claims court works, plus a detailed account of my recent hearing.
Chapter 1: The Incident My wife and I moved into our home in 1997. When we moved in, the neighborhood grocery store half a block from our house had just closed and was in the process of being replaced by a CVS which is still there today. Our new neighbors told us of the following:… Read More »
I reported a web site security hole to CVS three different ways. They fixed the hole, but they couldn’t be bothered to acknowledge any of my reports. This is not OK.
As The Consumerist recently reported, CVS is now selling “Green Bag Tags” at the register. Here’s how it’s supposed to work: You buy a tag for 99¢ and attach it to your reusable shopping bag. Every time you give that bag to the checkout clerk to use instead of a plastic bag, the clerk scans… Read More »
We go through a lot of Pampers diapers, so we buy them in large-count packs to save money. At CVS, we always buy the larger “Jumbo” size. At least, we did until recently, when the Jumbo packs suddenly disappeared from the shelves, leaving only the smaller “Mega” size, whose per-diaper cost is 11% higher. After… Read More »
I received on December 26 this response to the complaint I sent on December 22: Thank you for your e-mail regarding the Brighton, MA CVS/pharmacy location. I am able to help you with this matter. Please accept my apology for the condition of our Exterior Grounds. I have contacted [name elided], District Manager and made… Read More »
Just sent this to CVS through their Web site: Getting you folks to shovel the sidewalk next to your parking lot along Foster Street is like pulling teeth every single winter. It shouldn’t be. The sidewalk doesn’t move, or change, or grow, or shrink from year to year. It’s going to be there every winter,… Read More »