I recently wrote about a series of poor experiences I had with Amtrak and most notably about their horrendous response to my feedback about those experiences. I decided to send a complaint letter to the CEO of Amtrak. Of course, I knew the CEO was never going to see my letter, but every large corporation… Read More »
“Never Again” means never again for everyone. My thoughts about protesting ICE in Boston on July 2, 2019, and my experience being arrested during that protest.
TL;DR I am taking a break from Facebook and I encourage all of you reading this to do the same. #BoycottFacebook I have been in a love/hate relationship with Facebook for quite a while now. On the one hand, I love how Facebook allows me to remain connected with my social network. I also love… Read More »
This Massachusetts Department of Transportation web site provides the user with an incredibly poor user experience!
Dear Mr. Kleckner [Melvin Kleckner, Brookline MA Town Administrator], I was so happy to see that the Town of Brookline is continuing its ongoing efforts to make parking in Brookline as unpleasant as possible by recently adding a 30-cent fee for all credit-card transactions in parking meters. I’m sure the owners of small businesses in… Read More »
Our street keeps flooding due to bad grading and inadequate drainage. The City of Boston needs to do something about it.
The Equifax breach is a big deal. There are things you need to do right now to protect yourself.
Several years ago, I contacted my state senator, Will Brownsberger, and asked for his help addressing a serious problem: some MBTA buses were leaking engine fumes into their passenger compartments, sickening passengers and putting their long-term health at risk. I wrote about this issue extensively here. In response, Will arranged for me to meet with… Read More »
Here are my endorsements and recommendations for Election Day 2016. President and Vice President If you’re still undecided, then I doubt there’s anything I could say that would change your mind. Suffice it to say that I wholeheartedly endorse Hillary Clinton and Tim Kaine, and I believe that any other vote would be irrational, immoral,… Read More »
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.