Dear Vanguard, Yesterday, I wrote to you about the trouble I had trying to donate stock to a charity through your site, and the additional trouble I had when trying to complain to you about the initial trouble. I also tweeted at you about it. You responded this morning: I also DM’d you and asked… Read More »
Dear Vanguard, I have been a Vanguard account-holder for a rather long time, and overall I have been exceedingly happy with the service you have provided. Today, however, I am irritated, because today, you unnecessarily wasted my time and made my life more difficult, something which in the past you have been exceedingly good at… Read More »
Generating pointless alerts that users can’t do anything about decreases security for everyone.
A simple attempt to purchase in-flight WiFi from Gogo yielded 11 distinct failures from there web site and ecommerce platform.
One solution to the problem of slow WiFI upload speeds on Linux with an Intel dual band wireless controller.
In late 2015, 15 million T-Mobile customers learned that they had been victims of a two-year security breach at Experian. Since then, the 150-million victim Equifax breach has made the Experian breach look kind of puny, but at the time it became public it was a Big [expletive] Deal. Of course, a class-action lawsuit was… Read More »
[The technique in this article supersedes my earlier “How I remember my YubiKey, take two” how-to; I explain at the bottom of this article what was wrong with my earlier technique and why this new technique is better.] I’ve recently started using a YubiKey NEO for two-factor authentication for sites that support it.1 Because I… Read More »
TL;DR I am taking a break from Facebook and I encourage all of you reading this to do the same. #BoycottFacebook I have been in a love/hate relationship with Facebook for quite a while now. On the one hand, I love how Facebook allows me to remain connected with my social network. I also love… Read More »
Either Micro Center endangers its customers when reselling returned computers, or it enforces stupid, arbitrary policies which benefit no one. Which is it?