Chronology of a terrible (as usual) interaction with Google Pixel support
Google’s Pixel support is terrible. Here’s a story demonstrating how terrible it is.
Category Archives: Mobile Computing
T-Mobile’s “high-speed” mobile hotspot add-on isn’t
T-Mobile is lying about their high-speed mobile hotspot add-on. It doesn’t work. It isn’t high-speed.
Verizon Wireless lies to close the deal, refuses to honor their promise
UPDATE: On September 7, 2018, the people responsible for handling complaints sent to the office of the CEO of Verizon finally agreed to refund the charges for the five lines I only switched to VZW because their sales representative lied to me. I shouldn’t have been lied to in the first place, and their customer… Read More »
Here’s why your Android phone can’t connect to SSL sites through WiFi
If internet access on your phone exhibits weird behavior including being able to browse to non-SSL web sites but not to SSL web sites, try turning off “Data Saver”.
PenguinDome: new, open-source Linux mobile device management (MDM) solution
Where I work, we have employees who use (in decreasing order of popularity) Mac OS, Windows, and Linux as their desktop computers. We’ve deployed a large, complex remote administration / MDM application for managing the Mac OS and Windows desktops. It’s big and complicated and difficult to maintain. It does much more than we will… Read More »
Two-factor auth’s Achilles heel: switching smartphones
Migrating all of your 2fa codes to a new smartphone is a huge pain. Here’s one way you can make it easier.
“Passport Parking” is a rip-off
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
OnePlus: the cell phone brand for masochists
OnePlus phones come with glaring software bugs, including inexcusable bugs in new features, and customer service that is beyond awful. If you want a phone that Just Works™ and customer service that actually solves problems, avoid OnePlus at all costs.
My own small encounter with the evil that is Zynga
Much has been written about the fact that Zynga is evil. From my own experience, I’d like to add massively incompetent and law-breaking to the list of adjectives that accurately describe them. A number of days ago, I decided to give Words With Friends, a Scrabble™-like game, on my smart-phone. I was bored, and I wasn’t… Read More »
TURN OFF two-factor authentication before restoring an Android phone
Android phones have this awesome feature whereby your list of installed applications, your application settings, your Wi-Fi settings, etc., are backed up automatically inside your Google account, such that when you set up a new phone and link it to your Google account during the initial setup, all that stuff gets restored automatically, making for… Read More »