Tag Archives: trapped in Georgia

U.S. Airways stops pretending to care about its customers

(Follow the whole story at http://blog.kamens.brookline.ma.us/tag/trapped-in-georgia/.) There’s an old Dilbert strip where the boss makes his disdain for his employees so clear that Dilbert blurts out, “Good Lord!  You’ve stopped even pretending to be on our side!”  This is what came to mind to me today when I realized that U.S. Airways has stopped even… Read More »