For those whom this might amuse:
From: Jonathan Kamens <firstname.lastname@example.org>
Subject: Typographical error on “Commuter Benefits Order Fulfillment” email
OK, so admit it, I’m ridiculously picky, and this is a ridiculously trivial thing I’m writing to you about. Still, on the off chance that someone there might care about it…
The “Commuter Benefits Order Fulfillment” email I just got from you reads in part as follows:
Participant Address On File:
City MA, 02XXX
The comma should be after “City“, not after “MA”. There isn’t supposed to be a comma between the state abbreviation and the ZIP code.
Do what you will with this.