The letter I posted on my blog earlier today was mailed this morning.
My wife received a call from someone at St. Elizabeth’s at 3:15 today: “… I just wanted to let you know that we received your letter and are looking into it….”
My letter obviously didn’t make it through the mail from my house to St. Elizabeth’s in six hours, which means that they saw it on my blog. A review of my blog’s access logs shows someone at the hospital visiting the page at 1:49pm, a little over three hours after I posted it. Either someone who reads my blog knows someone at St. Elizabeth’s and forwarded a link to them, or someone at the hospital is actively monitoring the Web for postings about it.
I suppose this wouldn’t be terribly surprising — any large business that isn’t doing that nowadays is run by fools — but I do think it’s somewhat interesting.
I can’t resist the urge to point out that if St. Elizabeth’s has to choose between having enough people on staff to process test results in a timely fashion, and having someone on staff to monitor the Internet for postings about the hospital, I’d rather they choose the former than the latter.