AT&T GoPhone disservice

By | March 27, 2011

Dear AT&T,

Some people don’t pay for their own cell phones. There’s a reason why account emails about my 12-year-old daughter’s cell phone go to me instead of her. Thanks for screwing that up!


An unimpressed customer

In reference to:

Dear AT&T GoPhone® Customer:

We want to alert you that future notifications regarding payments and related activity will be sent to you in the form of a free text message to your handset rather than email.

Visit us at to view your account history, check your expiration date, and refill your account.

If you need to contact us please dial 611 from your handset or call 800-901-9878. Please do not reply to this email, as we are unable to respond from this address.

We greatly appreciate the opportunity to serve you.


GoPhone Payment Center


Print Friendly, PDF & Email

Leave a Reply

Your email address will not be published. Required fields are marked *