A public service announcement for my readers in Massachusetts…
Several years ago, the Massachusetts RMV stopped mailing out paper letters reminding people to renew their driver’s licenses. Not mailing these letters supposedly saves the RMV about $600,000 per year; if that’s true, then stopping them seems like a reasonable thing for them to do.
Because this is the digital age, and people really do need to be reminded to renew their licenses, the RMV offered an email reminder service to replace the paper letters… You could go to the RMV web site and enter your email address and license expiration date, and the RMV would email you reminders as that date approached. Great idea, right?
Well, it was a great idea, until they silently discontinued the service this past winter without notifying the people who had signed up for it. If you were one of them, you shouldn’t hold your breath waiting for a renewal reminder from the RMV.