I’m hiring IT Engineers to work for me at Tamale Software. Tamale is a great place to work, with great people, a great product, and a great senior management team. If you’re smart and multi-talented, and your friends are always asking you to help them with their computer problems, then this may be the job for… Read More »
I recently needed to figure out how to make a Windows XP machine connect to a particular VPN automatically on reboot, before anyone logged into the machine. I eventually managed to assemble bits and pieces of information floating around the net into a working solution to the problem, but it wasn’t completely addressed in any… Read More »
As I wrote in my last blog entry, my family dealt with a one-day delay in our return flight from Florida by spending the day at Disney World. This was my first visit to Disney World as an adult, and I’ve gotta tell you… for a customer service cynic like me, it’s an experience like… Read More »
I’m always posting here about negative customer service experiences. Fr a change, I recently had an experience that was so positive that I wanted to write about it as well. I want to tell you about my recent experience with JetBlue. Yes, JetBlue.
I just left a job, with plans to start a new one in two weeks. On my last day, I was given a “Separation From Service Exit Interview” form to fill out if I wished to do so. The form has a series of ten questions in which I am asked to rate various aspects… Read More »
The news media and the net are awash in opinions about Gerry and Julie Kulesza, the couple whose 3-year-old daughter Elly threw such a tantrum before take-off on an AirTran flight that the airline removed them from the flight.
Conservative Judaism’s Committee on Jewish Law and Standards (CJLS) of the Rabbinical Assembly has recently approved three responsa on the question of ordaining avowed homosexuals as rabbis and cantors. The way the CJLS works, any of the three positions is now considered valid within Conservative Judaism, and individual rabbis may choose which to follow.
Remember back on the playground, when you lost a favorite knickknack and later saw another kid playing with it? “Finders keepers, losers weepers!” the finder chanted, and that was the end of it, for how could you challenge such a time-honored saying? It is not surprising that children would resort to this defense, but how… Read More »
Apparently, BCBS MA’s foray into invading patients’ privacy, which I detailed here, wasn’t good enough. Now, they’re planning on sending invasive surveys to all mental health patients. The surveys are “voluntary,” of course, but if too many of any particular practitioner’s patients don’t respond, s/he may lose his/her annual increase in reimbursement rates, so practitioners… Read More »
In September, my Chase credit card offered me a deal — a good rate on a balance transfer with no transfer fee. I wasn’t using the card at the time, so its full credit limit was available to me for transferring balances, and I had a pretty big balance on my home equity line, so… Read More »