UX failure of the day: Eastern Bank’s new personal banking portal
Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.
Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.
I have my Eastern Bank account configured to email me notifications about checking deposits. There are three problems with these notifications: (Century Bank’s online banking platform had the same problem. I was hoping things would approve in this area after the acquisition by Eastern Bank, but alas no.) This finally annoyed me enough today that… Read More »