Tag Archives: C5280

Replacing the C5280

So now that HP has finally agreed to take back their crappy C5280 printer and refund my money, I’m in the market for something to replace it with. I’m leaning toward the Canon PIXMA MP830. Any comments about Canon printers in general or this one in particular? I’m going to be smart this time and… Read More »

C5280: seeing light at the end of the tunnel

2:44pm: I faxed my Chapter 93a demand letter to HP. 3:48pm: My case manager left voicemail asking me to fax him copies of my receipts. 4:59pm: I faxed the receipts. 5:30pm: My case manager called.  He agreed to refund my money.  However… 2:44pm: I faxed my Chapter 93a demand letter to HP. 3:48pm: My case manager left… Read More »

MGL Chapter 93a demand letter to HP about my C5280

__ ___ Street ____, __ _____-____ E-mail: jik@alum.mit.edu Fax: ___-___-____ Phone: ___-___-____ April 14, 2008 Hewlett-Packard Fax: ___-___-____ Ref: HP case manager ID # __________ (previously __________) To whom it may concern: This is a demand letter as required by Chapter 93a of the General Laws of Massachusetts. __ ___ Street ____, __ _____-____ E-mail:… Read More »

HP C5280 quality vs. CVS quality

One of my loyal readers asked what exactly I was illustrating with the scans I posted from a print generated by my C5280. Here’s the scan I posted yesterday, next to a scan of a print I made at CVS: C5280 print CVS print One of my loyal readers asked what exactly I was illustrating… Read More »

HP printers: Oh, how the mighty have fallen

My loyal readers may recall my previous complaint about HP’s bungled attempt to support the Mac with its C5280 all-in-one printer. Unfortunately, my difficulties with this printer didn’t end there. Below is the letter I recently sent to HP’s CEO about the ongoing saga of my attempt to completely the presumably simple task of purchasing… Read More »