In the last six months I have received no less than 16 promotional mailings from Comcast, many of them only a few days apart.
I have tried repeatedly to get them to stop sending me these mailings, to no avail. I filed a complaint about it with the Better Business Bureau; not only did Comcast fail to respond to the complaint, the BBB has failed to respond to multiple inquiries from me about its status (way to go, BBB!).
I live in an area with a heavy student population, so I could understand several mailings per year at the times when students tend to move in and move out. But 16 mailings in six months just doesn’t fit that profile.
Comcast isn’t a monopoly in very many places anymore. Even if they’re the only cable company in an area (and that’s not always true, e.g., I also have access to RCN service), there’s always satellite TV, FiOS, ADSL for Internet, etc. The odds are that anybody who hasn’t taken Comcast up on their offer after receiving a few promotions in the mail isn’t going to because they already have another service they’re satisfied with.
In short, the continuous stream of promotional mailings from Comcast simply makes no sense, and anybody who’s already a Comcast customer is paying for it in the form of higher fees.