Author Archives: jik

Seen in today’s Boston Herald…

Apparently, the reporter knows how to spell, even if the headline writer doesn’t. Or maybe the headline writer is trying to suggest that Mitt Romney is more of a man than the other candidates?

Judge Tuttman unfairly vilified

I sent this letter to the editor to the Boston Herald three days ago:

Green Card process benefits no one but the lawyers

I’m sitting in a meeting right now discussing Green Card labor certification, which is the first step in the process to get one of the people who works for me his Green Card. I am having the same reaction today that I had the last time I want through this… The Green Card process seems… Read More »

Abject apologies from the USPS

In response to my complaint to the US Postal Service about delayed mail and their handling of it, I have received two letters. I also received a couple of phone calls, during which I informed the callers that I had no time to discuss my complaints with them on the phone, so if they had… Read More »

Motorola inducted into the jik Bad Customer Service Hall of Shame

Several months ago, my wife and I decided it was time to replace our old VTech cordless phones (one base and four handsets, one for each floor of the house). I compared what was on the market to our desired features and selected the Motorola MD781 base unit and three MD71 expansion handsets, for a… Read More »

Sprint pays up!

As I noted before, I was awarded a default judgment against Sprint for over $800 in small claims court. As of a month after the judgment, they still hadn’t paid or showed up in court, so at the payment hearing the court issued me a Capeas (i.e., a document allowing me to have the CEO… Read More »

Greenlite USA: “You actually expect us to honor our warranty?”

Greenlite USA sells rather inexpensive compact fluorescent lamp (CFL) bulbs. In the Boston area, you can find them at Aborn Hardware on Harvard Street in Brookline.

zombie botnet spam attack from over 3,000 IP addresses in eight hours

At around 3:21pm US/Eastern on November 4, 2007, a zombie botnet began a dictionary spam attack against one of the domains I host. zombie botnet — a group of PCs that have been broken into by a hacker and turned into “zombies,” i.e., PCs over which the hacker now has control, so that he can… Read More »

Buy.com’s customer service department is staffed by imbeciles

I just sent this letter to the contact email address for a recent buy.com press release:

Comcast lies about the speed of its high-speed internet offering

I wrote previously about how absurd it was that Comcast was selling a 6 Mbps internet connection whose upload speed was only 384 Kbps. As shown in the email exchange below, the problem was even worse than I thought — the speed of my connection was only 4 Mbps. After several rounds of arguing with… Read More »