Category Archives: Web

GoComics fixed in comics aggregator

For those of you who use my comics aggregator, please note that the charming folks at GoComics.com mucked with their site again, possibly to make aggregators like mine more difficult to implement (they want your eyeballs and your clicks on their ads!), and I’ve just fixed the aggregator to compensate for their changes, so their… Read More »

Terrible UI Design of the Day

The Citizens Bank Web site recently added a new feature: bill payees can be put into groups. When you first visit the “Add/Manage Groups” page, it looks like this: The first stupid UI decision should be obvious after a moment’s thought. Once you’ve set up your groups, you will rarely if ever create new ones,… Read More »

New Massachusetts unemployment insurance employer Web site crashes and burns upon launch

(Simulblogged at universalhub.com.) The Commonwealth of Massachusetts has a convoluted(*) unemployment insurance system, under which employers are required to make various quarterly and annual filings and quarterly payments involving at least two different state agencies. This system is administered by the Department of Unemployment Assistance (DUA), who decided to replace their old, paper-based system with… Read More »

Sears violates CAN-SPAM act

Today, I received a commercial email message from Sears Home Services, a.k.a., Sears Holdings Corporation.  They got my email address when I made a service appointment through their Web site, which I subsequently canceled when it became clear that they were going to charge me more than a local repair man. The email message contained… Read More »

Bye bye Chase!

Recall my recent letter to Chase, which ended: As I see it, you have three options for what to do now: You can throw my letter in the trash. Result: I close my Chase account and get a new card from someone else. You can send me a useless, boilerplate response that does not address… Read More »