Since 1971, the Direct Marketing Association (DMA) has offered a service called the Mail Preference Service (MPS). The alleged purpose of the MPS is to allow consumers to register which kinds of direct marketing mail they want, or to opt out completely. DMA members are then supposed to scrub their mailing lists against the MPS… Read More »
(Simulblogged on universalhub.com.) Long-time readers of my blog know that I have been trying, for almost two years, to eliminate junk mail — the paper kind — from my mailbox. I’ve registered everyone in my family with the DMA’s MPS, tried out various Web sites that purport to help you stop junk mail, and most… Read More »
“For two years, I have been attempting to eliminate junk mail from my mailbox. In addition to signing up for the Direct Marketing Association’s “do not mail” list, I have contacted every single entity that has sent me junk mail, literally hundreds of them, and asked them to remove me from their lists. I can count on one hand the number of entities who have been incapable of honoring my request. Same on you for being one of them.
“I’ve spent so much time and effort combating junk mail because it is a huge scourge on the environment, and I actually care about the future of our planet. Apparently, your company does not.
“I will, of course, be posting this letter on my blog and encouraging all those who read it to shop elsewhere. Why should we patronize a store which thinks nothing of ignoring its customers’ wishes and destroying the environment?”
[You can read the whole series of Honda Village postings here.] Long-readers of my blog may remember the experience my wife and I had when we bought a minivan from Honda Village in Newton, MA. To summarize, the salesman from whom we bought our van outright lied to us about one of the warranties he… Read More »
I suppose given my prior experiences with Hewlett-Packard’s customer service, I shouldn’t be surprised by yet another negative experience, but since this one has a new angle, I guess it’s worth posting… I asked HP in November 2008 to stop sending me junk mail. They assured me that my request would be processed and would… Read More »
I have been asking the folks at the Cutler Majestic Theatre at Emerson College for over a year to stop sending postal mailings to our address. According to my records, I’ve contacted them on January 4, 2008, November 21, 2008, November 22, 2008, and January 6, 2009. During that time, they’ve sent me three mailings,… Read More »
As I’ve written previously, I’ve been trying for almost a year to eliminate junk mail from my mailbox. The main strategy I use for this is, quite simply, to ask the organizations that send me junk mail to stop, and to escalate my request when it goes unheeded. In extreme cases, where the escalation is… Read More »
Do you get a lot of junk mail? I mean the kind that arrives on paper through the able ministrations of the U.S. Postal Service, not the kind that arrives via email. You know, mail-order catalogs, promotions from the phone company, requests for money from charities, that sort of thing. Do you throw most of… Read More »