Apparently, enough people have linked to my complaint about the abuse my family received at the hands of US Airways that it is now the first match that comes up when someone googles for “CEO of USAir”. Many people are doing that because they want to complaint to US Airways themselves but don’t know how… Read More »
I can’t speak to the quality of the custom tailoring work at Gregory’s Fine Tailoring, located at Boston’s downtown crossing. What I can do is report the facts of what Gregory did to me, and then you can decide for yourself whether to patronize his business. Executive summary: Work on my jacket, which I was… Read More »
My wife received a bill last week from Simon Medical Services for $90.22, part of the cost of a brace her doctor gave her for her broken foot. This confused me because our health insurance, Tufts HMO, usually provides 100% coverage after copayments. I looked up the claim on the Tufts web site and found… Read More »
I received the following email this morning from Bill Groome, the owner of Madhatter Magic Shop, about whom I’ve written previously and who has posted several comments on my blog (along with one of his employees) which if anything make him look even worse than what I wrote about him: Subject: Re: Lawsuit Date:… Read More »
I have written previously about the problems I had with Winters Plumbing when they replaced the heating system in my house. I wanted to post an update because while I still wouldn’t recommend them, they’ve done some things to address my complaints which they deserve to get credit for. They fixed the duct opening which… Read More »
Long-time readers of my blog may remember my multiple postings about Honda Village in Newton, Massachusetts. You can read the whole series of Honda Village postings here.
I want to give a loud shout-out to our favorite auto-body shop and service station, A-Z Auto Center in Brighton, MA. My wife and I have used them numerous times for many different services, including routine maintenance (e.g., oil and filter), auto-body work, repairing a broken automatic minivan door, and tire repair and replacement. In… Read More »
I got a call on my cell phone at about 2:20pm (US/Eastern) today whose caller ID claimed to be from 406-623-3644 and “Hardin, MT”. Here’s the transcript of the voicemail message that the caller left: Hey guys this is Sara Ellis here. Hey we spoke on the phone last week [lie!] about possibly trying to… Read More »
Executive summary: Carolina Furniture Works ships damaged furniture as new and apparently thinks this is not something they need to apologize for. In addition to shipping damaged furniture, their workmanship is poor. Their claim that their furniture is “rigidly inspected” before shipment is a joke. If you care about the new furniture you buy looking… Read More »
I’m in the process of having solar panels installed on my roof. One of my friends is considering doing the same and asked me to share what I’ve learned so far. I figured I’d post it here since it may be useful or of interest to others as well. If you have any questions about… Read More »