__ ___ Street ____, __ _____-____ E-mail: jik@alum.mit.edu Fax: ___-___-____ Phone: ___-___-____ April 14, 2008 Hewlett-Packard Fax: ___-___-____ Ref: HP case manager ID # __________ (previously __________) To whom it may concern: This is a demand letter as required by Chapter 93a of the General Laws of Massachusetts.
One of my loyal readers asked what exactly I was illustrating with the scans I posted from a print generated by my C5280. Here’s the scan I posted yesterday, next to a scan of a print I made at CVS: C5280 print CVS print
A brief recap, for people who don’t want to read all of my blog postings about this problem: My HP C5280 printer doesn’t print photos properly. HP has sent me two replacement printers and four or five replacement ink cartridges, none of which have solved the problem. I have wasted around seven hours of my… Read More »
In August 2007, I bought an HP PhotoSmart C5280 that wouldn’t work with my Mac, because HP shipped buggy software and didn’t bother to actually tell anyone, and I had to jump through ridiculous hoops to find and install the fixed software. When I started trying to print photos, which was the primary use for… Read More »
What kind of idiot designs a phone so that when it updates your clock for daylight saving time at two in the morning, it lets out a loud chime to let you know about it?! Did I really need to be woken up at two in the morning because my phone was so proud of… Read More »
This morning’s complaint:
Every once in a while, I head on over to eBay to dispose of something I no longer need that somebody else might want. This isn’t a business or even a hobby for me; it’s just a useful tool for getting rid of things that I’d rather not just throw away. When I’ve done this… Read More »
I am not a big fan of Chase. I have blogged previously about why (see Late credit card payments: Citigroup good, Chase bad, “Bank error in your favor, collect $13,117.50.”, I just made some phone droid’s day). I continue to carry a Chase credit card only because I get cash back, it has no annual… Read More »
I recently attempted to buy a couple pairs of jeans from Sears through their Web site, an attempt which failed spectacularly, as did my attempts to get Sears to fix it. Also, it turns out that not only does Sears spam people who order through their Web site, but they keep doing it after they’ve… Read More »
The Perkins School for the Blind used to be on the list of charitable organizations which my wife and I support. At some point I donated to them on-line through their Web site, providing my email address at that time so that they could send a receipt via email. They subsequently used that address to… Read More »