Category Archives: Consumer activism

Virgin Mobile sucks

I sent the letter below to the CEO of Vigin Mobile over a month ago.  Thus far, there has been no response. Can anyone suggest a decent, inexpensive prepaid cell phone service?

“American Friends of Tzohar”: disreputable, money-wasting charity

As I’ve written previously, I’ve been trying for almost a year to eliminate junk mail from my mailbox. The main strategy I use for this is, quite simply, to ask the organizations that send me junk mail to stop, and to escalate my request when it goes unheeded.  In extreme cases, where the escalation is… Read More: “American Friends of Tzohar”: disreputable, money-wasting charity »

Fascinating phishing attack — the links are fine, but watch out for the toll-free number!

A phishing message in my spam folder caught my eye today, so I decided to take a closer look at it. It claimed to be from CapitalOne.  It had a legitimate sender address, a legitimate Subject line (“Please Call Us Regarding Recent Restrictions”), and convincing-looking content that was mostly lifted straight from a real CapitalOne… Read More: Fascinating phishing attack — the links are fine, but watch… »

Target vs. Dillard’s

Several years ago, a Target store opened near us in Watertown, Massachusetts.  Having grown up in Minneapolis, I had fond memories of Target and hoped that this meant we would finally have a tolerable department store near us. To say that I’ve been disappointed by our local Target would be a monumental understatement.

Continental: $billion, multi-national corporation, doesn’t get that not everybody uses Microsoft

I recently checked in for a flight on Continental Airlines through my PDA. It’s very cool that Continental has a way for people to do this. At the end of the check-in process, I was asked whether I wanted to pick up my boarding pass at a kiosk, have it emailed to me for printing,… Read More: Continental: $billion, multi-national corporation, doesn’t get that not everybody uses… »

Galen Gruman collects email addresses for InfoWorld and IDG to spam

Some time ago, author Galen Gruman, an Executive Editor at InfoWorld, started a petition demanding that Microsoft continue to sell Windows XP past the time when they had originally intended to stop, on the grounds that many individuals and businesses saw no need to switch to Windows Vista and shouldn’t be forced to do so.… Read More: Galen Gruman collects email addresses for InfoWorld and IDG to… »