I recently checked in for a flight on Continental Airlines through my PDA. It’s very cool that Continental has a way for people to do this. At the end of the check-in process, I was asked whether I wanted to pick up my boarding pass at a kiosk, have it emailed to me for printing,… Read More: Continental: $billion, multi-national corporation, doesn’t get that not everybody uses… »
Some time ago, author Galen Gruman, an Executive Editor at InfoWorld, started a petition demanding that Microsoft continue to sell Windows XP past the time when they had originally intended to stop, on the grounds that many individuals and businesses saw no need to switch to Windows Vista and shouldn’t be forced to do so.… Read More: Galen Gruman collects email addresses for InfoWorld and IDG to… »
I heartily recommend compactappliance.com for all your compact appliance needs — wine refrigerators, beverage coolers, ice makers, compact refrigerators, portable air conditioners, dehumidifiers, window air conditioners, combo washer dryers, 12 volt travel coolers, and many others. Let me tell you why.
As a followup to my previous blog entry about stupid, deceptive advertising from Verizon, I got this envelope in the mail from Verizon the other day: Apparently the brilliant marketing folks at Verizon figured, “Well, gee, orange didn’t work, so let’s try blue!” What a bunch of idiots.
The $600 check and the four FedEx return shipping labels from HP arrived. the three C5280 printers and all of the associated photo paper and ink cartridges have been boxed up, labels have been applied, and FedEx has been called for pick-up. God willing, the check will be deposited later today. I just sent a… Read More: The end of the C5280 saga, the beginning of the… »
Note that in my last blog entry about my battle with HP over the C5280, the email from HP said that they were going to send me three FedEx labels. I wrote back immediately upon receipt of that letter and told them that if they wanted me to return the ink cartridges and photo paper,… Read More: C5280: Two few labels, no check »
On the morning of May 20, I filed suit against Hewlett-Packard in small claims court. Here’s the filing, if you’re curious (click on the thumbnail for a larger view): Shortly after filing the suit, I faxed a copy of the filing to my HP case manager. On May 22, someone from HP called to discuss… Read More: The end of the C5280 saga (almost) »
It gives me great pleasure today to write not about yet another bad consumer experience, but rather about an awesome one.
I got a big envelope in the mail recently which had this on the back: and this on the front:
April 25, 2008 Bill McCollum Attorney General The Capital PL-01 Tallahassee, FL 32399-1050 E-mail: ag.mccollum@myfloridalegal.com Dear Mr. McCollum: I am writing to bring to your attention a fraudulent charity that is operating out of Florida and scamming well-meaning individuals. I received a solicitation yesterday for an organization calling itself “Macular Degeneration Association” and which identifies… Read More: Fraudulent charity warning: Macular Degeneration Association / American Medical Research… »