Everything about Friendly’s is bad

Below is the letter which I just sent to Friendly’s through their web site. At around 11:00am on September 10, 2017, my son and I visited the Friendly’s restaurant in Watertown, Massachusetts for ice cream. I can say without exaggeration that every single aspect of our visit, from start to finish, was unpleasant. Because our… Read More »

CrashPlan for Home: disputing renewal with credit-card co.

I renewed CrashPlan less than two months ago. Given CrashPlan’s refusal to refund my renewal fee now that they’re shutting down and have therefore broken their home backup service, I’ve no choice but to dispute the renewal charge with the credit card company.

CrashPlan jumps the shark

I owe a lot of people an apology. For about the last five years, I’ve been a major cheerleader for the “CrashPlan for Home” backup service. Many times, I’ve been asked directly about what computer backup service I recommend or stumbled across a discussion of that question, and many times, I’ve unreservedly recommended CrashPlan. Their… Read More »