Shaw’s – Something better to do

Is it just my imagination, or does the selection at the Allston Stop & Shop really suck compared to the nearby Shaw’s?

November 22, 2009 Store Manager Stop & Shop 60 Everett Street Allston, MA 02134 Dear Sir or Madam, I like your store for several reasons: it is the closest supermarket to my house; I like the “Scan It!” system; and you give five cents back for reused bags. Unfortunately, these positives only go so far,… Read More »

Kudos to Shaw’s

Apparently it’s a good week for customer service. Following up on my compliment to CVS, I also want to single out the Shaw’s at 1065 Commonwealth Avenue in Boston. Here’s the letter I sent them through their Web site: Greetings, I want to commend the performance of the cashier, [name elided], who rang up my… Read More »