April 20, 2011
Kimberly Earle, CEO
Mothers Against Drunk Driving
Fax: (972) 869-2206
To whom it may concern:
My efforts to get MADD to stop sending me junk mail commenced almost exactly a year ago, on April 21, 2010, with a message sent to you through your web site. I received a response the same day, claiming that it would take “two to three months” for the mailings to stop.
I received another mailing on September 7, 2010, so I sent email to email@example.com and asked again to be removed from your list. I received a response on September 14: ““We are looking into why was this change. But know that we have flag your account again for future removal.” How embarrassing it must be for you that the people whom you have responding to emails can’t write proper English.
I received another mailing on November 19, 2010. I emailed firstname.lastname@example.org again and received no response.
I received another mailing around the end of 2010. On January 2, 2011, I sent you a fax at (972) 869-2206 asking, for the fourth time, for you to stop sending me junk mail. Again, I received no response.
I’ve received another mailing from you today.
Your abject failure over the course of an entire year to abide by my simple request to be removed from your mailing list has ensured two things:
- I will never, ever donate another penny to your organization or support it in any other way.
- I will publish this letter on my popular consumer activism blog, urging all of my readers to direct their support to organizations which don’t waste money sending mailings to people who don’t want them or ignore the express wishes of their supporters.
I have been contacting merchants and political and charitable organizations for over three and a half years to eliminate the flood of junk mail in my mailbox. I can count on one hand the number of organizations which have been incapable of honoring unsubscribe requests. How sad that a supposedly reputable organization like MADD is a member of that disreputable group.