Because I am a boring old fuddy-duddy, I was spending the minutes leading up to the New Year trying to reconcile my 2013 medical flexible spending account (FSA), i.e., to match up the FSA transactions listed on the Paychex web site with those listed in my financial management software and confirm that there were no incorrect transactions in either location.
Alas, after several passes through the transactions, there were, in fact, several that I couldn’t reconcile, and even taking those into account, the reconciled balances were not matching up. However, rather than make yet another pass at trying to make them come out even, I decided to go watch the ball drop with my kids.
When I came back to my office, I had been logged out of the Paychex web site due to inactivity, and the transaction history page I’d been looking at was wiped clean. It wasn’t even available in my browser cache, because the Paychex web site is *shudder* entirely implemented as a Flash application. “No problem,” I said to myself. “I’ll just log back in and bring up the data again.”
Alas, when I logged in, I discovered that the web site had rolled over to my 2014 FSA, and none of the data from the prior year was accessible any longer on the site. (more…)