Archive for the ‘User Experience’ Category

Have you enabled do-not-track?

Tuesday, October 30th, 2012

For a while now, the web browser vendors and major purveyors of targeted internet advertising have been working on a proposal for allowing users to prevent web sites from tracking their online activity and using it to “customize their web browsing experience,” a.k.a., displaying targeted advertisements which are, theoretically, tailored to the person viewing them.

Web tracking and targeted advertising is big business. In fact, some would say that without it, most of the free web sites you visit every day simply couldn’t exist. Facebook, HuffPo, Reddit, Gawker, etc. all pay the bills by selling advertising that is carefully targeted to individual users based on their past web browsing activity.

“Do Not Track” advocates say that users should have the right to preserve their privacy. Opponents, on the other hand, say that it improves everyone’s web experience by making it more likely that the content and ads they see will be interesting to them, and that (as noted above) without targeted advertising, many web sites simply could not afford to continue offering free content. Advocates respond by saying that whether someone’s web experience is targeted should be their choice, and that if targeted advertising becomes less profitable, web sites will be able to find other successful monetization strategies.

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Bad UX example of the day

Monday, February 13th, 2012

My employer uses Oracle Financials to manage its books.

The user experience of Oracle Financials is truly awful. We’re in the process of upgrading to a new version of the application, after using the old version for several years. One would think in the interim Oracle would have hired a decent UX designer and some UX developers, but I’m afraid not. Although a few things are slightly improved in the new version, other things are worse, and there has clearly been no overarching effort to overhaul the UX, which absolutely, positively, needs to be thrown away and redesigned from scratch.

Today’s example of bad UX, taken from the new version of Oracle Financials to which we’re in the process of upgrading, comes from the very first screen you encounter, i.e., the login screen:

How is this bad UX? Let me count the ways: (more…)