The Houston Chronicle published an article by Shannon Buggs in their business section on Sunday about what happened last week, or more generally about the shortcomings in the airlines’ handling of unaccompanied minors.
There isn’t really much if any new information in the article, but clearly Shannon will being sincere when she told me that she was going to keep the pressure on Continental to force them to make real changes to their procedures. I’m very pleased to see this. Way to go, Shannon!
