I was the “lead” letter to the editor (i.e., the one in the grey box in the center of the letters page under a photo of the front page I was writing about) in yesterday’s Boston Herald. It’s here on their Web site; here’s the text in case it’s no longer accessible there. Following their… Read More: Letter published in yesterday’s Herald »
Less than a day after I posted my letter to my blog, and before the printed letter even reached Comcast, I received an emailed response:
I have been asking the folks at the Cutler Majestic Theatre at Emerson College for over a year to stop sending postal mailings to our address. According to my records, I’ve contacted them on January 4, 2008, November 21, 2008, November 22, 2008, and January 6, 2009. During that time, they’ve sent me three mailings,… Read More: Cutler Majestic Theatre at Emerson College: Bad for my mailbox,… »
Executive Summary The Pulaski Build-A-Bear loft bed, sold by Jordan’s Furniture and other furniture retailers, has a dangerous safety defect with the brackets with which the ladder is attached to the bed. Jordan’s Furniture failed to adequately address this defect when notified about it. The U.S. Consumer Product Safety Commission is currently investigating. I am… Read More: Safety warning: Jordan’s Furniture / Pulaski Build-A-Bear loft bed risk… »
Reprinting without comment (except some emphasis) an email message I received this morning: From: “do_not_reply@mbta.com” <do_not_reply@mbta.com> To: jik@kamens.brookline.ma.us Cc: chowze@mbta.com Subject: Thank you for contacting the MBTA Date: Thu, 22 Jan 2009 10:38:28 -0500 We appreciate your business and value your feedback. A customer service issue was logged on 2007-05-22 at 10:35:05 A tracking number… Read More: MBTA Customer Service Time Warp »
We just received an email message from Comcast which read in part as follows: Comcast Doubled Your Speed for Free! Great news! As a Performance customer, we just doubled your speed for free! And with PowerBoost®, you now have downloads up to 15 Mbps! The fastest fast from the new Comcast High-Speed Internet is now… Read More: Comcast rolls out DOCSIS 3.0 in Boston, upgrades customers for… »
I received on December 26 this response to the complaint I sent on December 22: Thank you for your e-mail regarding the Brighton, MA CVS/pharmacy location. I am able to help you with this matter. Please accept my apology for the condition of our Exterior Grounds. I have contacted [name elided], District Manager and made… Read More: CVS response to complaint about unshoveled sidewalk »
I recently received a letter from a local non-profit institution about their “2009 Annual Gala”. It reads, in part: This year, we will present the Adbook [sic] in an exciting new virtual (electronic) format. Rather than a printed book, the Adbook contents will be presented during the Gala both as a mural display and as… Read More: “Virtual” ad book for fundraising dinner? »
Just sent this to CVS through their Web site: Getting you folks to shovel the sidewalk next to your parking lot along Foster Street is like pulling teeth every single winter. It shouldn’t be. The sidewalk doesn’t move, or change, or grow, or shrink from year to year. It’s going to be there every winter,… Read More: CVS drops the ball on shoveling its sidewalk yet again »
About a year ago, my wife and I bought an expensive sleeper sofa from Jordan’s Furniture. Well, actually, our parents bought it for us. We paid a lot of money for it because we wanted the American Leather sleeper sofa, which has a rather unusual design. The mattress is actually several separate foam cushions mounted… Read More: Jordan’s Furniture warranty: buyer beware »