Category Archives: Fraud

Citizens Bank promises, doesn’t deliver, $50 promotional credit to me and presumably many others

July 23, 2010 Lawrence Fish Executive Chairman RBS Citizens, N.A. 1 Citizens Plaza Providence, RI 02903-1344 Dear Mr. Fish, Please find enclosed a complaint about your institution which I just filed with the office of the Attorney General of Massachusetts. You promised me a $50 promotional credit and then never paid it. I spent almost… Read More »

Bill Groome, owner of Madhatter Magic Shop, lies to me about a product and then refuses to refund my money

March 8, 2010 Credit Card Services Post Office Box 7092 Bridgeport, CT 06601 Account Number XXXX XXXX XXXX XXXX I am writing to dispute the following charge: 01/29 02/01 85456110031701887007089 MAD HAT INTERNATIONAL COLUMBIA SC 18.45 Before making this purchase, I contacted the merchant and asked specific questions about the product I was considering purchasing,… Read More »

Honda Village is still at it; let’s see if the threat of a class-action lawsuit will put a stop to it!

[You can read the whole series of Honda Village postings here.] January 22, 2010 Ray Ciccolo Village Automotive Group 75 North Beacon Street Allston, MA 02134-1912 Dear Mr. Ciccolo, Once again, I find myself sending you a M.G.L. Chapter 93a letter because of Honda Village’s deceptive trade practices. In June 2009, Honda Village started sending… Read More »

Fascinating phishing attack — the links are fine, but watch out for the toll-free number!

A phishing message in my spam folder caught my eye today, so I decided to take a closer look at it. It claimed to be from CapitalOne.  It had a legitimate sender address, a legitimate Subject line (“Please Call Us Regarding Recent Restrictions”), and convincing-looking content that was mostly lifted straight from a real CapitalOne… Read More »