Bad healthcare tech of the day: Boston Children’s Hospital patient portal
The user experience for registering for the portal and checking in for appointments is riddled with problems. We deserve better.
Category Archives: Consumer activism
What the hell happened to ZAGG?
ZAGG used to be good, is now bad. You probably should stop buying their screen protectors and cases. Do you have a brand you like?
Any advice on dealing with a bogus trademark infringement claim sent to Google?
Someone told Google that my “LInkedIn Jobs Filterer” Chrome extension violates LinkedIn’s trademark. It doesn’t. What can I do about it, when I can’t afford to pay lawyers to defend a free, open-source extension?
Letter: COVID misinformation from Science Friday
Misinformation and omissions in Science Friday’s COVID coverage endanger people’s health. The program should devote a lot more time to interviewing the experts who have been sounding the alarm about COVID than they do to the “experts” who have been downplaying the pandemic and denying scientific realities.
Why is PayPal still so incredibly awful?
Even if you jump through all of PayPal’s hoops and give them all the information they ask for when creating an account, they may still decide to arbitrarily lock you out of your account and never restore your access.
The major credit reporting agencies are all still dumpster fires
I tried to dispute incorrect information. The process didn’t fully work at any of the agencies. I was eventually able to dispute all of the incorrect information at one, but I was unable to dispute some or all at two others and eventually gave up. The credit reporting agencies are terrible.
How a bad password policy at Bank of America reduces security
When you force people to use hard-to-remember passwords, you’re actually forcing them to use bad passwords.
Trivial discovery of the day: “calorie” data in Garmin data exports is actually joules
Garmin data exports measure activity energy in joules but label it as calories. 1 calorie == 4.184 joules.
If you’re upset about the “Hachette” decision, blame the Internet Archive for overstepping
The Internet Archive couldn’t leave well enough alone, and now we’re all going to pay the price.
Neighborhood CVS reneges on agreement to allow neighbors to park in lot, has them towed
[If you’re just arriving at this story for the first time, start here.] Chapter 3: The Verdict Alas, the magistrate ruled in favor of CVS, so I’m out the $150 towing fee, plus the $4.60 for the letter I sent them demanding reimbursement, plus the $40 small claims fee. D’oh. These decisions do not typically… Read More »