Category Archives: Consumer activism

More Citi Smith Barney incompetence

November 14: Complaint letter sent to Citi Smith Barney. December 9: Citi Smith Barney responds. December 12: A different person at Citi Smith Barney responds again: “This is to acknowledge receipt of your November 14, 2008 correspondence… We are in the process of reviewing the situation and will report back to you as soon as… Read More »

Jordan’s Furniture warranty: buyer beware

About a year ago, my wife and I bought an expensive sleeper sofa from Jordan’s Furniture.  Well, actually, our parents bought it for us.  We paid a lot of money for it because we wanted the American Leather sleeper sofa, which has a rather unusual design.  The mattress is actually several separate foam cushions mounted… Read More »