Category Archives: Consumer activism

More Citi Smith Barney incompetence

November 14: Complaint letter sent to Citi Smith Barney. December 9: Citi Smith Barney responds. December 12: A different person at Citi Smith Barney responds again: “This is to acknowledge receipt of your November 14, 2008 correspondence… We are in the process of reviewing the situation and will report back to you as soon as… Read More »

Jordan’s Furniture warranty: buyer beware

About a year ago, my wife and I bought an expensive sleeper sofa from Jordan’s Furniture.  Well, actually, our parents bought it for us.  We paid a lot of money for it because we wanted the American Leather sleeper sofa, which has a rather unusual design.  The mattress is actually several separate foam cushions mounted… Read More »

Grammar Police on patrol

For those whom this might amuse: From: Jonathan Kamens <jik@kamens.brookline.ma.us> To: info@commutercheckdirect.com Subject: Typographical error on “Commuter Benefits Order Fulfillment” email OK, so admit it, I’m ridiculously picky, and this is a ridiculously trivial thing I’m writing to you about.  Still, on the off chance that someone there might care about it…   The “Commuter Benefits… Read More »

Administaff disappoints

A little less than a year ago, my employer, Tamale Software (since acquired by Advent Software, in what I would happily classify as the fourth successful acquisition of the five in which I’ve been involved), decided to outsource its human resources function to the Professional Employer Organization (PEO) Administaff (note: Tamale used Administaff, but Advent doesn’t,… Read More »