[See the update here.] Dear Tufts Health Plan, I am fortunate to have had the privilege of working for more than three decades in white-collar jobs which provided decent employer-sponsored health insurance. I’ve therefore been a member of many different health insurance companies, and I’m not sure any of them has given me so much… Read More »
Cross-posted from: Do you think as the economy spiraled into the toilet in 1929, people were telling investors with money in the stock market, “Just ride it out. You’ll be fine. The fundamentals of the economy are strong. Trying to time the market is a fool’s bet.” That’s what people said when I started saying… Read More »
Cross-posted from: Listen up! If you are even a little bit financially secure right now, it’s time to #PayItForward and help people who are facing homelessness, starvation, and serious illness because of #COVID19. Here’s a great way to do that. 1) Figure out how much money you can give other people weekly until we’re past… Read More »
I just sent the following email to the parents’ email list for the K-8 school that all five of my kids have attended (my youngest, in sixth grade, is the only one left there). I’m sharing it here because it fully captures my current thinking on COVID-19 and on where the economy is heading and… Read More »
Tufts Health PlanAttn: Member Appeals To whom it may concern: I am writing about the letter I received today from Cigna Health Management for myself, participant ID [elided] and reference code [elided]. To be frank, this letter is the worst, most impenetrable, absurd blob of insurance-company doublespeak I have encountered in many years. I am… Read More »
Recently our toaster broke, and although we have a “spare” toaster (long story), my wife and the kids all hate it and insisted that we replace the broken toaster, which they apparently absolutely adored, with a new one of exactly the same model. The old toaster had an unfortunate habit of its feet falling off… Read More »
In my current job, we are evaluating Datadog as the repository for the metrics and logs being generated by our SaaS application, which is hosted in AWS. We have taken a security-first approach in our design for the AWS accounts and infrastructure surrounding our app, which means among other things that we are not allowing… Read More »
I recently had to replace my old Synology DS415+ NAS with a new Synology DS918+ NAS, at a cost of more than $600, because my DS415+ failed. When I researched the failure that permanently bricked my DS415+, I learned the following: The failure was caused by a known defect in a component of my NAS.… Read More »
On Thursday night of last week, my Synology DS415+ NAS died. It turns out that there was a CPU defect in this NAS which prompted Synology to extend its warranty from two to four years for people who ran into the defect, but alas my NAS decided to wait until it was five years old… Read More »
I recently wrote about a series of poor experiences I had with Amtrak and most notably about their horrendous response to my feedback about those experiences. I decided to send a complaint letter to the CEO of Amtrak. Of course, I knew the CEO was never going to see my letter, but every large corporation… Read More »