Why not to donate to The March of Dimes

On November 26, I contacted The March of Dimes through a form on their Web site, asking them to remove me from their postal mailing list. (This was not because of a specific grievance against The March of Dimes; I’m trying to get us removed from all mailing lists to reduce wasted time dealing with… Read More »

Bad customer service is bad for business

Shortly after I went after Sprint for horrendously bad customer service, their CEO stepped down as the company was about to announce yet another bad quarter. Shortly after I went after Motorola for horrendously bad customer service and deceptive marketing, their CEO was replaced after the company announced another bad quarter. This is not coincidence.

Sprint pays up!

As I noted before, I was awarded a default judgment against Sprint for over $800 in small claims court. As of a month after the judgment, they still hadn’t paid or showed up in court, so at the payment hearing the court issued me a Capeas (i.e., a document allowing me to have the CEO… Read More »