I’m sitting in a meeting right now discussing Green Card labor certification, which is the first step in the process to get one of the people who works for me his Green Card. I am having the same reaction today that I had the last time I want through this… The Green Card process seems… Read More: Green Card process benefits no one but the lawyers »
In response to my complaint to the US Postal Service about delayed mail and their handling of it, I have received two letters. I also received a couple of phone calls, during which I informed the callers that I had no time to discuss my complaints with them on the phone, so if they had… Read More: Abject apologies from the USPS »
Several months ago, my wife and I decided it was time to replace our old VTech cordless phones (one base and four handsets, one for each floor of the house). I compared what was on the market to our desired features and selected the Motorola MD781 base unit and three MD71 expansion handsets, for a… Read More: Motorola inducted into the jik Bad Customer Service Hall of… »
As I noted before, I was awarded a default judgment against Sprint for over $800 in small claims court. As of a month after the judgment, they still hadn’t paid or showed up in court, so at the payment hearing the court issued me a Capeas (i.e., a document allowing me to have the CEO… Read More: Sprint pays up! »
Greenlite USA sells rather inexpensive compact fluorescent lamp (CFL) bulbs. In the Boston area, you can find them at Aborn Hardware on Harvard Street in Brookline.
At around 3:21pm US/Eastern on November 4, 2007, a zombie botnet began a dictionary spam attack against one of the domains I host. zombie botnet — a group of PCs that have been broken into by a hacker and turned into “zombies,” i.e., PCs over which the hacker now has control, so that he can… Read More: zombie botnet spam attack from over 3,000 IP addresses in… »
I just sent this letter to the contact email address for a recent buy.com press release:
I wrote previously about how absurd it was that Comcast was selling a 6 Mbps internet connection whose upload speed was only 384 Kbps. As shown in the email exchange below, the problem was even worse than I thought — the speed of my connection was only 4 Mbps. After several rounds of arguing with… Read More: Comcast lies about the speed of its high-speed internet offering »
I have received no response to the letter below, which I sent to Comcast over a week ago. I can’t say that I’m terribly suprised. My opinion about Comcast continues to plummet. Names preserved to embarrass the guilty.
I wrote previously about my positive experience switching from Speakeasy DSL and Verizon POTS service to Comcast High-Speed Internet and Digital Voice. I’m sorry to say that I’ve had a number of rather bad interactions with Comcast since that rosy day. I’m not sure I can remember all of them, but here are some: